
Mountain States Toyota
Denver, CO
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Awesome Customer Service I have bought many vehicles in my lifetime, but I have to say that this purchasing experience was one-of-a-kind! Andy Im and Felix Warwas really made I have bought many vehicles in my lifetime, but I have to say that this purchasing experience was one-of-a-kind! Andy Im and Felix Warwas really made me feel comfortable and welcomed. Best of all I did not pressured nor did I feel that I was stuck - they both dedicated time to answer each and every question I had. Thank you Andy and Felix for an awesome customer service experience that will not be easily forgotten! More
Mountain states Matt was great No pressure no haggling He even came to our house so my wife could sign the paper work I will definitely go back when I'm looking f Matt was great No pressure no haggling He even came to our house so my wife could sign the paper work I will definitely go back when I'm looking for another car More
Great Experience Went to Mountain States to look for used trucks. We found a GMC used truck. Immediately asked we could take it for a test drive. Within in minutes Went to Mountain States to look for used trucks. We found a GMC used truck. Immediately asked we could take it for a test drive. Within in minutes we were test driving the truck. The Salesperson, Lana Belcher was never pushy, she gave a some time to think about it. We never felt pressured. We decided to purchase the vehicle, and thought here we go, this part is going to take forever. But that was not the case, we were driving our "New" truck out of the dealership without all the hassle of purchasing a vehicle at other dealerships. I have told friends about Lana Belcher and Mountain States Toyota. I heard one of my friends did purchase a used vehicle from Lana. Thank you Lana and all the people at Mountain States Toyota! Cheryl More
All About the customer Jesse is a consummate professional and ensures the customer walks away satisfied. We've purchased 3 vehicles through him and wouldn't consider doing Jesse is a consummate professional and ensures the customer walks away satisfied. We've purchased 3 vehicles through him and wouldn't consider doing business with anyone else. He's very knowledgable, personable and dedicated which makes the overall experience pleasant. Whether new or used, he will work to get you the best deal! More
Excellent car buying experience! I have been bringing a vehicle to the Mountain States Toyota for a few years for ongoing maintenance. I have always had great luck and very professio I have been bringing a vehicle to the Mountain States Toyota for a few years for ongoing maintenance. I have always had great luck and very professional interaction in the service department working with Michael Breit. Because of my good experience with Michael in the service department, I decided to visit Mountain States Toyota to check into pricing on a new RAV4. I was directed to Jesse Shearman. Jesse was nice, helpful, a good listener, and very informative. Jesse spent time with me discussing the navigation and multimedia system along with other key points of the vehicle. I am happy with my purchase and was impressed with my overall experience. I would recommend Mountain States Toyota to others for there vehicle needs. Thanks Jesse and Michael! Kelle More
Great vehicles, even better service The dealership was fantastic. I felt comfortable there. Derek, my sales rep, was friendly, informative and honest. He wasn't the stereotypical sales g The dealership was fantastic. I felt comfortable there. Derek, my sales rep, was friendly, informative and honest. He wasn't the stereotypical sales guy -- he has a soul. He even got dinner for me while I sifted through paperwork. I'll definitely be back. More
Great Experience Buying My Second Toyota Here I am very impressed by the staff at Mountain States Toyota. I bought a new Highlander from here in 2010 and loved my experience with them then buying I am very impressed by the staff at Mountain States Toyota. I bought a new Highlander from here in 2010 and loved my experience with them then buying my new car. I came back this time to purchase a new 2014 4Runner. Randy was the person who helped me buy my vehicle and he was great to work with. He and the Finance manager Chris did a great job in getting me the 4Runner I wanted at a price and payment I was very happy with. The whole process straight forward, fair and even fun! I would definitely recommend Mountain States Toyota to anyone buying a Toyota. Thanks Guys! Nelson More
Mountain states I would highly recommend Billy and this dealership and Billy Plasket. I had been visiting dealerships, test driving vehicles and doing a lot of rese I would highly recommend Billy and this dealership and Billy Plasket. I had been visiting dealerships, test driving vehicles and doing a lot of research. Billy, and everyone I dealt with there, did not patronize me, pressure me into a sale, or deal dishonestly with me in any way. It was a breath of fresh air after some of the previous dealerships I visited. Women who need to car shop alone can be comfortable using this dealership. Excellent experience! More
Friendly, Informative, and No Pressure I had a very good buying experience with one of their sales rep. He was very knowledgeable and patient with the vehicle that I bought. I didn't feel a I had a very good buying experience with one of their sales rep. He was very knowledgeable and patient with the vehicle that I bought. I didn't feel any pressure to buy, and he was very patient throughout the whole process. I gave him the 5 out of 5 rating because my overall experience was very pleasant, I got a good price, good customer service, and I was very happy with the car. I would recommend to everyone. More
Fun, easy, and fair We first went to Mountain States Toyota just to sit in a car. I wanted to see if I fit and if it was comfortable. We met Bob on the lot, he was nice, We first went to Mountain States Toyota just to sit in a car. I wanted to see if I fit and if it was comfortable. We met Bob on the lot, he was nice, helpful, low key and knowledgable. We ended up driving a car we liked, got some information and left. I received ONE follow up call wich I very much appreciated. One call, not 20 with a whole bunch of emails, which I did receive from other dealers. 3 weeks later when we were ready to buy, we called Bob set a time and the rest was fun, easy, and fair. Jason who did our paperwork was great. Knowledgable , helpful, professional. In fact I will sum up our whole experiance with knowledgable , helpful, professional. More