Mountain States Toyota
Denver, CO
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Simple Stress Free Experience This is the second new car we have purchased from this dealership. Our salesman Jim Gallegos made buying a new car stress free and an enjoyable experi This is the second new car we have purchased from this dealership. Our salesman Jim Gallegos made buying a new car stress free and an enjoyable experience. When it is time for another new car we will be back. Thanks Jim. More
Great inventory I was looking for a new Tundra and Mountain States had a great selection. Once I found the one I wanted and completed finance my payments were under I was looking for a new Tundra and Mountain States had a great selection. Once I found the one I wanted and completed finance my payments were under my budget and very happy with the purchase. More
Exceptional Customer Service My wife was adamant about purchasing a new car. However, I had always bought used. When we pulled up to Mountain State Toyota, we were immediately gre My wife was adamant about purchasing a new car. However, I had always bought used. When we pulled up to Mountain State Toyota, we were immediately greeted by Nick who built report and trust. After looking at the used inventory, we decided to look at the new Toyota Highlanders. One test drive and we were sold. But it did not end there. Nick worked with us to ensure that our financing and payments were within our budget. We left feeling like the purchase we had made well-worth it. We have recommended the Mountain States Toyota and Nick Kramer specifically to friends and family since our purchase. Thank you, Nick! More
Outstanding Employee: Nick Kramer As we walked into Mountain States Toyota, I went straight to Nick's desk as we had an appointment with a Nick. However, it was the wrong Nick! Nick K As we walked into Mountain States Toyota, I went straight to Nick's desk as we had an appointment with a Nick. However, it was the wrong Nick! Nick Kramer was as gracious as can be and greeted us. When the real Nick came around, he said he was busy, and we continued working with Nick Kramer. Nick Kramer was outstanding! He knew the merchandise, was able to direct us right to what we were looking for, presented himself professionally, and was very thorough in working out all the details that we needed to work out. I was with my Mom and boyfriend. Nick was very patient in working with all three of us. Thank you, Nick! Thank you Mountain States Toyota for having the best sales representative, Nick Kramer! More
Quick, Efficient, and a Killer Deal I highly recommend going to Mountain States Toyota. I was in and out of there so quickly not because I felt rushed, but because they have an efficient I highly recommend going to Mountain States Toyota. I was in and out of there so quickly not because I felt rushed, but because they have an efficient process in place. I didn't have to wait more than a couple minutes for anything. They had what I wanted and they let me choose everything I needed for my car without an ounce of pressure to add anything. Nick Kramer and Eric (finance) were great guys to work with. Personable, friendly guys who make the process more enjoyable. More
Hassale free I came in for a Chrysler 300 that I wanted that was in my Price range but as soon as I got to the dealership another customer beat me to it, so we too I came in for a Chrysler 300 that I wanted that was in my Price range but as soon as I got to the dealership another customer beat me to it, so we took a look at an Acura RL and I was more satisfied with this Acura then the Chrysler 300, we sat down talked, did the paper work and I drove it home and was satisfied with my purchase! More
Super friendly people! I have purchased two vehicles from here now and will return when I get my next. The service department goes WAY above and beyond to make sure it is d I have purchased two vehicles from here now and will return when I get my next. The service department goes WAY above and beyond to make sure it is done right. Thank you!!! More
TERRIBLE! If I could give 0 stars I most definitely would. I recently went to Mountain States Toyota to buy a brand new vehicle and instead I was sold a damaged If I could give 0 stars I most definitely would. I recently went to Mountain States Toyota to buy a brand new vehicle and instead I was sold a damaged vehicle. I was given the run around for a week on floor mats as well as having the damage fixed on the car. When I took my car to their repair guy he informed me that he would not be able to get the dent out 100%, he would only be able to remove it about 90% and the vehicle would never get its original shape back where the damage was. We informed our salesman that this was not acceptable and we were thinking about returning the car because we paid for a new car; not a damaged car and he simple stated "its your car now, we can play games if you'd like." Needless to say, corporate was involved and I got my refund back. They also informed me the only way they'd sell me another vehicle is if I left them a 5 star rating.. SCAM!! DO NOT BUY FROM MOUNTAIN STATES!!!!!!!!! More
Amazing I made my way In today for service Once again Thank you Fernando for your amazing Service, thank you for always making me feel welcome and having I made my way In today for service Once again Thank you Fernando for your amazing Service, thank you for always making me feel welcome and having me leave feeling great about driving my car. Your service is very appreciated, thank you for all that you do at your job. More
Outstanding! Never been treated better! I have never been treated by a car dealership better and especially Fernando Acosta. I can't say enough good about Fernando. I had a problem with my I have never been treated by a car dealership better and especially Fernando Acosta. I can't say enough good about Fernando. I had a problem with my glove box that brought me into Mountain States Toyota twice in two weeks. My issue was fixed promptly and I am completely satisfied. I only wish every business had a service advisor such as Fernando. I really mean that! I could never recommend him enough or say how much his assistance has meant to me and my wife. Fernando is top notch! More