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Mountain States Toyota
Denver, CO
1,970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 19, 2015
2015 Tacoma I was in need of a new truck and one that was more economical! I went in Saturday evening just before they closed! Jim Gallegos helped me find what I I was in need of a new truck and one that was more economical! I went in Saturday evening just before they closed! Jim Gallegos helped me find what I wanted and Dustin Johnston got my paperwork taken care of even though it was way past closing time! Thanks guys for helping me out! More
by dannyd72
Employees Worked With
Jim Gallegos, Dustin Johnston
May 19, 2015
Greatest car shopping experience ever No pressure or feeling of being rushed. Dealer connects with shopper on personal level and bases purchase on customers financial preference, no haggli No pressure or feeling of being rushed. Dealer connects with shopper on personal level and bases purchase on customers financial preference, no haggling whatsoever. More
by Summers728
Employees Worked With
Robert Grzeca, Paula Lambert
May 18, 2015
Great overall experience The staff was very knowledgeable on any question asked - some which other dealers could not answer. Everyone was very friendly and helpful and I neve The staff was very knowledgeable on any question asked - some which other dealers could not answer. Everyone was very friendly and helpful and I never felt pressured. More
by Jason
Employees Worked With
Jason Crouse, Dustin Johnston
May 18, 2015
Fast and easy Doan was great and was very friendly. He helped substantially with the car buying process. Really enjoyed buying my first car from him. Loved the no h Doan was great and was very friendly. He helped substantially with the car buying process. Really enjoyed buying my first car from him. Loved the no haggling. More
by Aimee11
Employees Worked With
Doan Vu
May 18, 2015
The switch was a breeze I was in need of a new 4 runner and was ready to switch and Jim could not have been more helpful. The switch to the new car was the quickest and easie I was in need of a new 4 runner and was ready to switch and Jim could not have been more helpful. The switch to the new car was the quickest and easiest car experience I've ever had. Great dealer More
by Harjeet123
Employees Worked With
Jim Gallegos
May 18, 2015
Like hanging out with old friends! Up till now I would have preferred a trip to the dentist over going to a car dealership. Buying a new car at Mountain States Toyota was painless and w Up till now I would have preferred a trip to the dentist over going to a car dealership. Buying a new car at Mountain States Toyota was painless and we never felt like we didn't want to be there. Really amazing! Outside of 20 sales people staring at you as you get out of your car --- sorta like vultures waiting for something to die in the desert, we actually enjoyed visiting with Nick Wagner and Jim Gallegos. There was absolutely no pressure and they couldn't have been nicer. Paula Lambert was also very pleasant, thorough and very efficient in preparing and executing all the paper work. B & J Scott More
by el_guappo
Employees Worked With
Jim Gallegos, Nick Wagner, Paula Lambert
May 17, 2015
Simply Amazing! My experience at Mountain States Toyota was simply amazing! The staff are friendly, professional, and listened to what I wanted and what I was lookin My experience at Mountain States Toyota was simply amazing! The staff are friendly, professional, and listened to what I wanted and what I was looking for. I never felt pressured to buy something I was not interested in or pushed into a sale. I felt I was in control and that Mountain States was looking for my best interest. I felt comfortable around the staff and I am very satisfied with my purchase. Mountain States Toyota was a great experience and I recommend them as well as the staff I worked with: Sean Kramer, Derek Garcia, Will Hollingsworth, and Ryan Revis. Thank you Mountain States! More
by MR
Employees Worked With
Sean Kramer, Derek Garcia, Will Hollingsworth, Ryan Revis
May 16, 2015
Superior customer service My experience with MST was unexpected. I appreciated that I did not experience a "hard sale" Doug Morlan, listened and helped me scale down my choices My experience with MST was unexpected. I appreciated that I did not experience a "hard sale" Doug Morlan, listened and helped me scale down my choices. I didn't feel overwhelmed to make a decision. It was a wonderful and relaxing experience. More
by Finance1
Employees Worked With
Doug Morlan, Ryan Revis
May 13, 2015
2015 4Runner Went to start looking at new vehicles back in December and ran into Michael when my girl friend bought a new Tacoma from him. I spoke with Michael on Went to start looking at new vehicles back in December and ran into Michael when my girl friend bought a new Tacoma from him. I spoke with Michael on and off for months and never felt rushed or pushed to buy a vehicle. Last week finally pulled the trigger on a new 4Runner and Michael made sure I received a fair deal as well as checking on anything I said or wanted. More
by Jake.george5
Employees Worked With
Mike Ramstetter
May 12, 2015
Professional, Quality, Efficient From beginning to end, it is what you want. I'm a health care provider in the middle of Nebraska and would gladly drive again and again to Mountain From beginning to end, it is what you want. I'm a health care provider in the middle of Nebraska and would gladly drive again and again to Mountain States Toyota. Simplicity, no haggling, fair, integrity, from the back room experiences I've had in the past to the now experiencing what the future will be. Competitive not just locally but nationally, consumer responsive, caring, honest without that feeling of falseness or they are in another room winking. Emily took all of my emails and was quick with responses. Juan was a gentleman from the beginning to the end, you could tell he didn't dread going to work but loved his job and was given an environment where he could do it well by representing the clients. Ryan was professional, knowledgeable, and knew his finances. Direct, no universal hidden charges, nothing you could not find out on the internet so everything we expected happened there without one extra $ and that is rare. The health care industry could stand to learn something on payment vs value and customer service. Job well done to the three of them. With great gratitude, we love our Toyota. Thank you for making the process a pleasure vs a unpleasant negotiation. More
by midwest dr
Employees Worked With
Juan Casillas, Emily Caldwell, Ryan Revis
