Motorworld Honda - Service Center

I have a Honda Pilot which I had a CD player installed(which I purchased from the Honda dealership) After the installation there was a problem with both my radio cutting in and out and the CD p installed(which I purchased from the Honda dealership) After the installation there was a problem with both my radio cutting in and out and the CD player skipping. So, again I returned the vehicle and they told me there was a recall on something and they would repair that when I brought the vehicle back to the "skipping" issue. After several weeks to get an appointment they said it would take 2 days to do this repair. I dropped the car off on Sunday night they started the repair first thing( hoped) but not happening. They informed me I wouldn't have it back until WeWednesday. What! Their excuse was that their service man called off sick. Well, sorry that doesn't cut it. They lost my trust. Also, now I have another issue. My indicator that my tailgate is lifting and going down does not come on. It beeped when you hit the button but no beeping now, and I found some kind of bolt in my door handle that wasn't replaced. It's a freaking nightmare with the people. When they sent me their review for service I gave them a frown face. They did call us and left a message. We called them back at the number they left but still haven't gotten a response. If you purchase from these people(Motorworld) any vehicle DO NOT USE THEM FOR SERVICE. I was warned now you are too. More

Great service, friendly advisors. They even washed my car. BJ is the best!! Anytime I need service, they get me right in and car is ready as promised. Thank you!! car. BJ is the best!! Anytime I need service, they get me right in and car is ready as promised. Thank you!! More

Asked service advisor if I could talk to the Service Manager, but he was not in yet. I asked to have him call me regarding a problem with prior service. He never called. Was told he would call me the ne Manager, but he was not in yet. I asked to have him call me regarding a problem with prior service. He never called. Was told he would call me the next day, he never called. Apparently I need to make an extra stop to see him in person. More

Thanks to you, Melissa, and your technician for taking care of our car's need without an appointment. This time you even went extra miles by applying a discount coupon code! care of our car's need without an appointment. This time you even went extra miles by applying a discount coupon code! More

Melissa was fantastic! Handled my recall service with great professionalism and care, keeping me informed during the whole process. Motorworld Honda is lucky to have such a great person working for them great professionalism and care, keeping me informed during the whole process. Motorworld Honda is lucky to have such a great person working for them. More

Josh has a great personality and was so easy to work with. He made buying a car a breeze! It was a really great experience. with. He made buying a car a breeze! It was a really great experience. More

My main comment concerns your salesman Tom. He is extremely professional yet at the same time makes you feel like you know him for twenty years. I feel we got a great deal and heard everything we sai extremely professional yet at the same time makes you feel like you know him for twenty years. I feel we got a great deal and heard everything we said and did his best to get what we wanted. As a company you are lucky to have him as a part of your team. Thank you, Debbie Dixon More

All of their employees whom I've met, especially in the Honda office, have been kind, pleasant and honest to me. They have my faith. Honda office, have been kind, pleasant and honest to me. They have my faith. More