Motorworld Honda
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We worked with Jim Haynes to lease a new Honda Civic. The process was completely painless and Jim and Carissa were a pleasure to work with. The process was completely painless and Jim and Carissa were a pleasure to work with. More
Dan was a pleasure to work with. He was great with assisting Tyler to get me a new lease and made it easy. The service I had was great and the best I’ve had at MotorWorld. This is my He was great with assisting Tyler to get me a new lease and made it easy. The service I had was great and the best I’ve had at MotorWorld. This is my fifth lease and I am very happy with my CRV! More
Tyler was a pleasure to work with. He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! He was very knowledgeable and thorough. He was personable and made the process easy. I highly recommend Tyler at Motorworld Honda! More
Bernice responded in a timely manner. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. Answered all of my questions. I am waiting for a sales event before purchasing my CRV, but I definitely be contacting Bernice again. More
We were recently there to finance my car because my lease was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After c was about to mature. When we arrived we made it very clear that that's what our plan was and that we are NOT interested in getting a new car. After constantly being brought new car information, we finally said "listen we dont want the new car info, we want to know what the rates are to finance the care. Kept going back and forth and it seemed as if they didnt want us to buy the car and didnt want to give any information about finance. So we left with absolute no information and frustrated that we wasted our time coming in and went to the credit union instead to start the process with them. After calling Motorworld multiple times to get the Buy out lease package and getting transferred and supposed to have calls returned, we finally gave up hopes with them and just called Honda Financial where the associate was able to give me exactly what we asked for. Honestly it was such a disheartening experience because when we lease my car 3 years it was such an easy process. After the recent experience, we have decided that we will NO longer do any business with Motorworld and will either buy from Matt Burne Honda or travel to other Honda dealerships. I think its ridiculous that this is the experience we had and that Tyler P was clearly not listening to the customers wants and then you have a sales "manager" Rich Engleman or at least claiming the title of a manager that couldnt help answer questions and the finance team couldnt answer finance questions to the credit union and transferred them back to sales. Doesnt make any sense and they should really listen more closely to what the customer wants and get there heads out of their xxxxx. More
Bernice is AWESOME. Our family has been working with her for over 20 years, and she always makes the process painless (except for the payment of course). Called earl Our family has been working with her for over 20 years, and she always makes the process painless (except for the payment of course). Called early in the week, and sealed the deal on Friday! More
This dealership carries a much larger inventory of cars compared to others within my area. compared to others within my area. More
Jim was fantastic to work with. He was so patient and kind answering all of my questions. Dealing with him made the time pass quickly. Thank you!! He was so patient and kind answering all of my questions. Dealing with him made the time pass quickly. Thank you!! More
Very helpful and informative. Salesman James H was awesome. Could not ask for a better experience Salesman James H was awesome. Could not ask for a better experience More