Motor Mile Chrysler Dodge Jeep Ram

Excellent customer service, went above and beyond to make sure I was satisfied with my vehicle. Worked with me on my payment plan. Top shelf organization. kati and mike are very professional, would buy th sure I was satisfied with my vehicle. Worked with me on my payment plan. Top shelf organization. kati and mike are very professional, would buy there again. More

I would recommend this dealership to anyone looking for a new or used car. We were treated excepionaly nice and they attended to our need. Thanks Dewey, Mike, and Shannon for helping us purchase our new car. new or used car. We were treated excepionaly nice and they attended to our need. Thanks Dewey, Mike, and Shannon for helping us purchase our new car. More

As an owner of seven previous Jeep vehicles, we were very pleased to find the high quality dealership of Motor Mile Chrysler, Dodge & Jeep located in the Blacksburg, VA area. About a year ago, we relocated pleased to find the high quality dealership of Motor Mile Chrysler, Dodge & Jeep located in the Blacksburg, VA area. About a year ago, we relocated from Minnesota where we had had an excellent experience with the Jeep dealership there. We were very pleased with the explanation of Jeep models and features. This ultimately led to the purchase of a 2012 Jeep Grand Cherokee Summit. The dealership agreed to "hold" the vehicle for several days while we arranged money transfers that permitted us to complete the purchase. We thought that the reciprocal trust shown is the indication of an outstanding dealer. We were also pleased with the value given to our Jeep trade-in, We have been pleased with the maintenance service for our previous vehicle provided by the Motor Mile dealership. In conclusion, we think that Motor Mile Chrysler, Dodge & Jeep is an excellent dealership. More

This is the third vehicle we have purchased from Shelor and every time it has been GREAT. They do not pressure you and let you take your time looking around, and they also treat you like they have know you and every time it has been GREAT. They do not pressure you and let you take your time looking around, and they also treat you like they have know you for ever. Rodney Arrowood was super nice, and took his time with us answering our questions. I have recommended Shelor to employee's that work for me and some have purchased from shelor. Our vehicle purchase will be from Shelor. Tony & Linda Hogan More

this experience was very pleasureable the staff was all very pleasant and effecient our time there to purchase our van was less than 4 hours which was awesome very pleasant and effecient our time there to purchase our van was less than 4 hours which was awesome More

The team over at Shelor Motor Mile's Jeep division are top notch. I could tell from the time I stepped into the building that my experience was going to be a good one. Shannon and Dewey (and others) put t top notch. I could tell from the time I stepped into the building that my experience was going to be a good one. Shannon and Dewey (and others) put the effort in to keep me updated on all aspects of my trade in and new vehicle purchase. They went the extra mile into finding exactly what I wanted, and made sure that when I left I had no regrets about the entire experience. It is refreshing going into a dealership and feeling like the people are there to help you rather than take you for your money. These guys never pressured me, never put me into any awkward and/or rushed buying decision like I have had so many times at other dealerships (you know, the old "so are we going to put you in this car today..... so are you ready to put your name to this vehicle"). I will absolutely come back to this dealership next time I'm in the market for a new or used vehicle. It's a no-brainer. From, Happy New Jeep Owner in Virginia! More

We were treated with the utmost care and courtesy. Everyone we spoke with was friendly and personable, efficient, and knowledgable. We were very satisfied with our experience. Everyone we spoke with was friendly and personable, efficient, and knowledgable. We were very satisfied with our experience. More

I went to Shelor’s after speaking with a salesperson the I went to Shelor’s after speaking with a salesperson the previous week. I knew that there were problems with me being upside down in my current car I went to Shelor’s after speaking with a salesperson the previous week. I knew that there were problems with me being upside down in my current car, but was told to please come down and give them a chance to see what they could work out. I found a car I liked with a rebate to eat up the negative equity but we were still off from a payment I could afford. I felt like they were doing everything they could for me and told them I would work on my numbers to see if we could get something done. I was told they would call me the next day. I called my sales person twice and never received a return call. I called the person who encouraged me to come in. He said he would call to find out what was going on and call me right back. Still no calls. I sent an e-mail on Shelor’s comment section. It only sent a referral to another salesman. No one read my e-mail to address the fact that no one would call me for two days. That salesperson had my original salesperson call me and he said he was confused as to who would call me. He said he hadn’t heard anything yet, but would call when he did. I am not expecting another call. No one seems to care that they are losing a customer. Just someone to call and respond to me would have made the difference. More

Im in sales, and I know good no great sales people Charlie and the group at Shelor are Five Star - Five Diamond... If you need a Jeep this is the place to go! Charlie and the group at Shelor are Five Star - Five Diamond... If you need a Jeep this is the place to go! More

Claude is a PROFESSIONAL. He treats us like friends and is always honest. I hope he sells cars as long as I'm able to drive because I can't expect anyone to treat us nicer than he does. He is knowledgeable is always honest. I hope he sells cars as long as I'm able to drive because I can't expect anyone to treat us nicer than he does. He is knowledgeable, and instills confidence. I always leave knowing I can call if I have questions or problems and he will take care of it. He is a gentleman of the first order and I appreciate that. More