Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
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963 Reviews of Motor Mile Chrysler Dodge Jeep Ram
I originally had bought a dodge journey off them but it was at the Pulaski and the experience there was amazing. I then need something 4X4 so I went to the Shelor in Christiansburg and traded worst mistak was at the Pulaski and the experience there was amazing. I then need something 4X4 so I went to the Shelor in Christiansburg and traded worst mistake. I’ve had my Jeep for not even 90 days and I already need breaks, the 4x4 hasn’t worked at all and it had a popping in my rear end just after 3 days of me having it. I get normal wear and tear and normal maintenance is required but a vehicle with in 60 some thousand miles on it and less than 90 days off the lot shouldn’t already be having these issues. More
Motor Mile has top notch customer service! ! Austin was wonderful to work with regarding my service appointment. He communicated regularly by phone and made sure that all details were properly ! Austin was wonderful to work with regarding my service appointment. He communicated regularly by phone and made sure that all details were properly addressed. More
The service department at Shelor Motor Mile is fantastic! They kept me updated throughout the time my vehicle was there (longer than any of us expected due to a back ordered part, not anything they could con They kept me updated throughout the time my vehicle was there (longer than any of us expected due to a back ordered part, not anything they could control) and included me throughout the process. More
Helpful , professional - high quality to the max - treated us great, prioritized our job and made everything go smoothly and without any hassle treated us great, prioritized our job and made everything go smoothly and without any hassle More
Very good experience with Adam Duncan and Andrew Meehan. Very professional and easy to work with. Was very happy with the car, the finance package, price of the car and the entire process. Very professional and easy to work with. Was very happy with the car, the finance package, price of the car and the entire process. More
It was super simple fast and easy! Joe Pinto was awesome and able to get me into a brand new 2024 Grand Cherokee while I still owed a drastic amount of money on my other car! Joe Pinto was awesome and able to get me into a brand new 2024 Grand Cherokee while I still owed a drastic amount of money on my other car! More
My contact was Austin Dow, Service Advisor. He facilitated the paperwork and the initial inspection to determine the cause of transmission hard shifts. The vehicle was left at the dealership du He facilitated the paperwork and the initial inspection to determine the cause of transmission hard shifts. The vehicle was left at the dealership during this process. He updated me via text and kept me informed of every major step in the process. The transmission required replacement of several internal parts. It was covered by the warrantee and no cost was incurred by me. It runs like new again! More
I was met by Jerimiah at the desk when entering. I was looking for someone who had I had previously worked with in the past (twice before), but he was not working. Jerimiah offered to give him a msg I was looking for someone who had I had previously worked with in the past (twice before), but he was not working. Jerimiah offered to give him a msg., but I proceeded to ask about a vehicle that I had seen online, with driving a distance. Thinking that it was unfortunate the vehicle was listed as a no sale d/t recalls. After speaking with him for a few min, I asked about another (upgrade version) and was presented with the choice of two. Chose my color) and he immediately stated to pull my file (with my permission) and within a time I was questioned if he could run my credit, and then if I would allow this to be sent to the bank to see if it was a possibility for me. He asked where I would like to be with payments, I told him, and within moments he came back smiling asking if I was ready to buy a Jeep. I told him that I would return in the morning since it was already closing time. He told me that we could do it now, and I could drive it home tonight. He was willing to help, even though it was 5 min past closing....I kept him and others there late and drove my new Jeep home satisfied. Did I mention that this was Hassell free. This was a choice without laying eyes on my Jeep or even sitting on it until I was ready to sign the contract. I have walked out on a many of salespersons before. He has a great personality. Major Thumbs UP Mr. Johnson! More
This dealership and service is second to none. I’m always treated by the service staff in an awesome manner, especially Stacy Arnold. She communicates well and lets me know the status of my vehicl I’m always treated by the service staff in an awesome manner, especially Stacy Arnold. She communicates well and lets me know the status of my vehicle in a timely fashion. She is professional in her dealings with the public. More