Motor Mile Chrysler Dodge Jeep Ram

Quality service. Professional approach. Timely execution. Best technicians and other support associates. This is how all maintenance should be handled. Professional approach. Timely execution. Best technicians and other support associates. This is how all maintenance should be handled. More

Based on the most recent appointment i had to say NO to recommending the service department. Background: I made appointment 2 full weeks before the appointment date to get the first slot in the service de recommending the service department. Background: I made appointment 2 full weeks before the appointment date to get the first slot in the service department. In it was recall warranty issue and should have been a simple remove and replace of the faulty part. The truck never got worked on for a week. After a number of attempts at contacting the service department two young ladies ( Hilda and Stacy) finally helped me get a status on my truck. After a full week the truck was finally repaired. BZ to both Hilda and Stacy for helping me. IMHO communication is key to satisfied customers . I have been a long time loyal customer of Shelor Motor Mile and their service department...but this incident was not handled as well as it could have been. More

My Jeep broke down and was taken to Shelor to be fixed. I was told I was second in line and did not hear anything about my Jeep until two weeks later. I asked for them to call me and let me know the proble I was told I was second in line and did not hear anything about my Jeep until two weeks later. I asked for them to call me and let me know the problem before fixing to see if it was covered by warranty. Needless to say no one called me they put a battery a 30.00 miscellaneous charge and that costs me 512.00. They told me warranty didn’t cover these charges. Not to mention I never was asked if I wanted a rental since I was out of a car for 2 weeks they finally gave me a rental 4 days before 2 weeks they had my car. I’m not happy with paying 512.00 for a battery for my Jeep!🤬🤬 More

Great place and Joe Pinto is the best. Consummate gentleman who answered every inquiry or question or concern I had and made it look easy. Will absolutely be recommending my friends to see Consummate gentleman who answered every inquiry or question or concern I had and made it look easy. Will absolutely be recommending my friends to see him for a new vehicle. More

Mark is very easy to work with. Very professional and direct with the pricing discussion. Very professional and direct with the pricing discussion. More

Very easy to work with. Was able to negotiate the out the door cost over the phone prior to making the 2 hour drive. Once I arrived Mark made the transaction extremely easy. Was able to negotiate the out the door cost over the phone prior to making the 2 hour drive. Once I arrived Mark made the transaction extremely easy. More

Jeremy Johnson was great. Everyone was great. Even down to the finance guy!! Thanks to everyone!! Everyone was great. Even down to the finance guy!! Thanks to everyone!! More

They made me a same day appointment to get my water pump replaced. Stacey Arnold was amazing and got my vehicle done right and fast. She called me several times with updates. replaced. Stacey Arnold was amazing and got my vehicle done right and fast. She called me several times with updates. More

Had state inspection and wheels rotated. Also had recall work done Always great service, from drop off till pickup. Also had recall work done Always great service, from drop off till pickup. More

Shelley has friendly and knowledgeable staff, and outstanding service department. We've bought at least 10 vehicles from them outstanding service department. We've bought at least 10 vehicles from them More