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Motor Mile Chrysler Dodge Jeep Ram
Christiansburg, VA
973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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973 Reviews of Motor Mile Chrysler Dodge Jeep Ram
May 11, 2020
Waited nearly 2 hours for a 15 minute state inspection. Only to find that they had broke my shifter handle off!!! Do not use the service center!!!! BEWARE! Only to find that they had broke my shifter handle off!!! Do not use the service center!!!! BEWARE! More
by delores goneau
Employees Worked With
Niki
May 10, 2020
Caleb was awesome, we really wasn’t for sure what we were looking for and he was very patient showing us several cars before we decided. Would buy from again! looking for and he was very patient showing us several cars before we decided. Would buy from again! More
by volvo1515
Employees Worked With
Caleb Tanner
May 09, 2020
I went to Shelor Motor Mile to have an oil change it was very windy and cold that day but instead of us sitting outside in the cold they had cars waiting for us to sit in I thought that was a very kind and very windy and cold that day but instead of us sitting outside in the cold they had cars waiting for us to sit in I thought that was a very kind and thoughtful my appointment was an hour-and-a-half behind even though I made an appointment but that was okay since I didn't have to sit out in the cold More
by Catherine Mack
Employees Worked With
Stacy
May 08, 2020
Staff were friendly and assisted me with my vehicle related repairs. The whole process went fairly well and was easier than I expected. They did require a few extra precautions due to COVID-19 but they related repairs. The whole process went fairly well and was easier than I expected. They did require a few extra precautions due to COVID-19 but they were not overly inconvenient. More
by NRVChris
Employees Worked With
Jackie
May 06, 2020
took to long but waited untiil deal was done try to put me in truck that I wanted done good job needed more trucks to pick from was good about getting everything worked out try to put me in truck that I wanted done good job needed more trucks to pick from was good about getting everything worked out More
by cburgsoftball
Employees Worked With
ogle
April 30, 2020
Service for a Fuel sensor fail I had a check engine light come on along with a fuel sensor fail. My fuel gauge stopped working. I called and made a appointment and got it in, I expe I had a check engine light come on along with a fuel sensor fail. My fuel gauge stopped working. I called and made a appointment and got it in, I expected it to take a few days to fix, but it was taken care of in about 5 hours. Stacey was very good at keeping me informed on what was going on and getting the problem fixed. More
by jdyopp
Employees Worked With
Stacey.
April 30, 2020
Jackie was great! She made the service appointment easy and stayed in contact with me from the diagnostic test thru pick up. She even sent pictures of the issue. and stayed in contact with me from the diagnostic test thru pick up. She even sent pictures of the issue. More
by tpeterson6467
Employees Worked With
Jackie
April 27, 2020
State inspection and oil change. Appointment time 3pm. the service adviser said allow about 1 hr., 45 mins. It was 5:30 before our car came out of the garage. Appointment time 3pm. the service adviser said allow about 1 hr., 45 mins. It was 5:30 before our car came out of the garage. More
by Healthyteam
Employees Worked With
Tracey
April 26, 2020
Excellent experience! They really took the time to help my wife and I find the perfect truck. We found everything we were looking for! A big thanks to Caleb Tanner for being patient with us and providing e my wife and I find the perfect truck. We found everything we were looking for! A big thanks to Caleb Tanner for being patient with us and providing excellent customer service. More
by bradlipes
Employees Worked With
Caleb Tanner , Ronnie Echols
April 18, 2020
Service I just dropped my vehicle off, as it this time due to COVID-19 the usual amenities are nonexistent. Joe and the rest of the service staff went out of I just dropped my vehicle off, as it this time due to COVID-19 the usual amenities are nonexistent. Joe and the rest of the service staff went out of their way to help contain the spread of COVID-19, More
by Tommy
Employees Worked With
Joe Whiting
