Motor Home Specialist

The most dishonest, poorly run, terrible customer service experience we have every experienced. From the owner/CEO down to the minions, they could care less about customer service and communication. Once t experience we have every experienced. From the owner/CEO down to the minions, they could care less about customer service and communication. Once the sale was final and they had their money and moved the unit it was pulling teeth to get repair work done and to get updates on the repair work. We had several issues just 22 days into ownership of a Super C Entegra Accodale no one cared or made an attempt to get anything done in a timely manner. We are now going to pick up our Accolade after 56 days of being at their dealership with work still incomplete. More

Do not buy from this dealership, they are not fair and honest, I lost my 5k non refundable deposit on an Rv becasue I did not qualify. Not even an option of keeping it on credit. I ended buying the sa honest, I lost my 5k non refundable deposit on an Rv becasue I did not qualify. Not even an option of keeping it on credit. I ended buying the same Rv from Reliable RV in Missour, great service, and better yet honest, and they were able to qualify me. This sounds crooked doesn't it, but this actually happen, I have proof. Brian Williams More

They like to sell but make sure everything is working prior to leaving the dealership. If not you will never get it repaired. Worst service after the sale I have ever seen from any business type. Purchas prior to leaving the dealership. If not you will never get it repaired. Worst service after the sale I have ever seen from any business type. Purchased a new 2021 Coachman class C. Got it home and found out hot water heater would not operate on propane. Lots of calls and two months later they replaced the unit. Went to pick it up and it still wouldn’t work on propane. Wouldn’t work on electric either. More calls and another month goes by and still no service. I finally pulled heater and found out the electric side wasn’t working because when they put in the new one they didn’t plug it in. There were many more issues. Cabinet screws missing, toilet would not seal, hold water and numerous electrical issues. The one item they repaired was the back TV. It wouldn’t find channels during a search. Another two months goes by and the called an said it was fixed. Went to dealer to pick up and it worked. They replaced a multiplexer. Yeah! Said they were still working with Dometic on the hot water heater issue. Left dealership and on the drive home the TV fell off the wall and on to floor hanging by the wires. When they reinstalled none of the screws went into the studs. I finally got hold of Coachman and ended up fixing most issues myself. Coachman tech was great and worked with me for a couple hours going through the wiring and fixing issues. We have owned this new coach almost a year and it has been at the dealership for close to seven months total and they fixed nothing! Do not count on this dealership to fix anything! More

They wont answer the telephones let alone return a call. Terrible experience and I wont buy there again. After sales customer service sucks. Terrible experience and I wont buy there again. After sales customer service sucks. More

Bought our new class C Coachmen on Feb. 11, 2022. Took it out for 4 days and then brought it back to fix the punch list that should have been taken care of prior to delivery. Its now April 11, 2022. Took it out for 4 days and then brought it back to fix the punch list that should have been taken care of prior to delivery. Its now April 4 and I still do not have any word on when my coach will be ready. Have left several messages with no luck getting a return call. This is horrible service and I should have read the service reviews prior to purchasing here. More

Kudos to Justin Sanders, Service Manager, Justin, and TJ +1, for giving me a great experience regarding a few things wrong with my new Class C motorhome. They were great today, and Sanders has been super s +1, for giving me a great experience regarding a few things wrong with my new Class C motorhome. They were great today, and Sanders has been super since I originally called. The follow up on a purchase is important to me, and Justin did a wonderful job addressing my concerns. I won’t forget it! Thanks! More

We are EXTREMELY pleased with MotorHome Specialist! Carl, our salesman was very knowledgeable and so helpful and attentive AFTER the sale as well. The service dept CANNOT be beat! Big Justin and Little Carl, our salesman was very knowledgeable and so helpful and attentive AFTER the sale as well. The service dept CANNOT be beat! Big Justin and Little Justin worked magic for us. The attitude and professionalism of all that work there is amazing AND their prices Can’t be best! We highly recommend this company. If u need an RV, look NO FURTHER!! More

Been 1 year since we sold our motor home. We have begged and threatened too get our nearly 4000. Back that we paid cash for’ on a extended warranty, just remember what I am telling you, people from San Ang and threatened too get our nearly 4000. Back that we paid cash for’ on a extended warranty, just remember what I am telling you, people from San Angelo texas More

We were very happy with our salesman, "Cowboy" (Robert Langley) and with everyone at MHSRV. They had the best price, they guaranteed the price on our order, and "Cowboy" kept us informed as the status of Langley) and with everyone at MHSRV. They had the best price, they guaranteed the price on our order, and "Cowboy" kept us informed as the status of our Coachmen Galleria 24Q Li3 4x4 as it was being built. The delivery went great. "Cowboy" made sure everything was ready to go when we got there. We spent the night in their campground, and they came out to answer some questions we had before we left. Give "Cowboy" a call at 817-487-2519 if you are ready to purchase an RV. More

6 weeks to get drop off date. Then 9 weeks to change out water pump No one answers the phone Very friendly staff but service is horrible water pump No one answers the phone Very friendly staff but service is horrible More