Motor City Lexus of Bakersfield

Your staff is very friendly and helpful Your service agents are always very friendly and very helpful. Plus they always go the extra mile to take care the customer. I have bought 10plus cars Your service agents are always very friendly and very helpful. Plus they always go the extra mile to take care the customer. I have bought 10plus cars in since I was 18 years of age and your dealership so far has the best report in my time. Please let your staff know they are doing an excellent job. So far no complaint from me or my wife. My daughter bought a used Lexus R350, from Heidi Hierlmeier and she's and excellent salesperson. So I bought a used 2017 Lexus R350 and it been great. So Heidi started the ball rolling and now I tell everyone I talk to who's interest in buy a car to go to Lexus all due to Heidi and your service department. M.D. Baeza Sr. More

70,000 mile service John Barajas in the service dept was excellent. He was quick, efficient, and made my stay in the waiting area quite pleasant. He answered all my que John Barajas in the service dept was excellent. He was quick, efficient, and made my stay in the waiting area quite pleasant. He answered all my questions in a professional manner. More

Excellent Service! Great service rep. Workers are very professional and always make you feel welcome. Extremely pleased with the service and will be a repeat customer. T Great service rep. Workers are very professional and always make you feel welcome. Extremely pleased with the service and will be a repeat customer. Thank you More

Excellent The best experience ever. Faraz is the best salesman. I highly recommend. The dealer's staff is very nice and helpful. They work together as a team. T The best experience ever. Faraz is the best salesman. I highly recommend. The dealer's staff is very nice and helpful. They work together as a team. Thank you More

They know your name ! I have been using this dealership service department for the past 12 years! Why? Well because they are the best, they are organized, clean, and know w I have been using this dealership service department for the past 12 years! Why? Well because they are the best, they are organized, clean, and know who I am when I walk through the doors. I’m also given a new car to drive while they work on my car. My car was 11 years old and they still treated me like I bought the car yesterday. Last week I purchased my second car from this dealership, and did so because I know should I have any issues at all the service department will be there to support me and there will be zero hassles. If you own a car and don’t want drama with repairs this is the service department for you you. More

Great Job. Everyone was very cordial, appointment was on time and all involved were easy to talk to. Don't mind bringing car for service at all. My loaner car Everyone was very cordial, appointment was on time and all involved were easy to talk to. Don't mind bringing car for service at all. My loaner car was ready and easy to drive. Thanks to all. More

10,000 miles service This dealership is awesone from sales to service...Ray Mattley always comes in and says hi and Juanita Henry slwatsxtakes great care of me...The only This dealership is awesone from sales to service...Ray Mattley always comes in and says hi and Juanita Henry slwatsxtakes great care of me...The only place my family and friends will go. I always get friendly prompt service... More

Excellent Service My first experience with the service department has me floored by the level of courtesy, helpfulness and just plain niceness. I've never had a better My first experience with the service department has me floored by the level of courtesy, helpfulness and just plain niceness. I've never had a better experience with customer service anywhere. More

Always good Faraz always stays on top of anything I ask him. I can call or text him and within a day I usually have an answer. Faraz always stays on top of anything I ask him. I can call or text him and within a day I usually have an answer. More

Love Lexus service!! I can’t recommend enough purchasing a Lexus and their service department. Everyone so helpful. My RX 350 is a 2010, with regular service, runs beautif I can’t recommend enough purchasing a Lexus and their service department. Everyone so helpful. My RX 350 is a 2010, with regular service, runs beautifully. Bruce is my service advisor and he guides me on what has to be done and if anything can wait. Thank you Lexus and Bruce W. More