Motor City Lexus of Bakersfield

Helpful, prompt, courteous Prompt service, Helpful, friendly service advisor Very friendly ladies at the front desk Loved the loaner car. Not to forget the coffee Overall Prompt service, Helpful, friendly service advisor Very friendly ladies at the front desk Loved the loaner car. Not to forget the coffee Overall very satisfied More

EVERYONE ALWAYS VERY PROFESSIONAL Service is always there to make sure all goes well, take time out to make sure all is ok. John said it would not take long and it did not, just nice Service is always there to make sure all goes well, take time out to make sure all is ok. John said it would not take long and it did not, just nice to know that Lexus takes care of there people., More

Very Happy I was very happy with the service I received. Toby was very friendly and I was pleased with my entire experience at the service center. I was very happy with the service I received. Toby was very friendly and I was pleased with my entire experience at the service center. More

Our last service visit This was our first time going to Motor City for service on our Lexus. Definitely glad we bought a Lexus and probably wont drive anything else again. This was our first time going to Motor City for service on our Lexus. Definitely glad we bought a Lexus and probably wont drive anything else again. Service dept was awesome and so is our service advisor John Barajas!!! More

service was good before closing the deal! The service was great before closing the deal closed. After receiving the SUV, I had discovered that there were defect on the SUV which wasn't disclos The service was great before closing the deal closed. After receiving the SUV, I had discovered that there were defect on the SUV which wasn't disclosed earlier. Too bad that I haven't heard from them since after reporting the problem. I guess that it was my fault to fully relied on the salesperson to carry out the inspection. This is a lesson to learn. More

20,000 miles service. Everyone very friendly, work completed in a short time frame. Always willing to answer questions and explain if needed. Service personnel met me at m Everyone very friendly, work completed in a short time frame. Always willing to answer questions and explain if needed. Service personnel met me at my door to show me in. More

Oil change Tony and Edgar had me in and out as promised. The waiting room was comfortable and the snacks were a nice treat. Thanks a bunch! Tony and Edgar had me in and out as promised. The waiting room was comfortable and the snacks were a nice treat. Thanks a bunch! More

Best service The service at Motor City Lexus is amazing. I brought my Rx to have the front bumper fixed and Juanita made the whole process easy and now my car look The service at Motor City Lexus is amazing. I brought my Rx to have the front bumper fixed and Juanita made the whole process easy and now my car looks good as new. More

Amazing Customer Service! Service was amazing! We had made an appointment in Glendale and showed up in Bakersfield instead and the service team was more than willing to help u Service was amazing! We had made an appointment in Glendale and showed up in Bakersfield instead and the service team was more than willing to help us. We had a small dent on our bumper and the team was able to pop the dent out and repaint the same day. We were done in a very timely fashion and are extremely pleased! We were also offered to test drive a few of the cars while we waited. It definitely helped pass the time and we had no pressure into buying or listening to a sales pitch. More

Great service. Great timely service. Had an appointment and was greeted by service personnel within several minutes. Car was ready when promised. Car wash was includ Great timely service. Had an appointment and was greeted by service personnel within several minutes. Car was ready when promised. Car wash was included in service. Price was high, approximately twice as much as I pay at dealership for my Infinity for same service. More