Motor City Lexus of Bakersfield

Third Lexus My 30,000 service took 3 hours. This seems excessive. I was in the waiting area all this time. Very comfortable area, but I think 3 hours is the lo My 30,000 service took 3 hours. This seems excessive. I was in the waiting area all this time. Very comfortable area, but I think 3 hours is the longest I ever waited during a regular service. More

Impeccable Service The staff was friendly! The entire experience was smooth sailing. Pulled up, greeted quickly and loaner car provided within minutes. Top notch serv The staff was friendly! The entire experience was smooth sailing. Pulled up, greeted quickly and loaner car provided within minutes. Top notch service! No one can beat!! More

Quick, and friendly I felt they were very helpful and quick. I was satisfied with the jobs they did. They listened to me and Included my service maintenance even though I I felt they were very helpful and quick. I was satisfied with the jobs they did. They listened to me and Included my service maintenance even though I’d just come in for something else. I was happy to be asked if I’d like regular maintenance as long as I was in, which saved me a trip. More

Service Department The Service Manager was friendly, knowledgeable and helpful. He offered me a car while mine was being repaired, but I did not need it, as my husba The Service Manager was friendly, knowledgeable and helpful. He offered me a car while mine was being repaired, but I did not need it, as my husband picked me up. The car was done by the time that he told me. More

Excellent customer service. Angel did an excellent job. Super friendly and efficient, made the entire process easy. It's always nice to be approached with a smiling friendly face Angel did an excellent job. Super friendly and efficient, made the entire process easy. It's always nice to be approached with a smiling friendly face as well! More

Issues with AC Excellent Service, Set appointment immediately and repaired it in a promptly time. Serviceman was very courteous and knowledgeable called to let us kn Excellent Service, Set appointment immediately and repaired it in a promptly time. Serviceman was very courteous and knowledgeable called to let us know the status and time frame More

Great service Very friendly and patient Great customer service and willing to answer all the questions you have. One of the best dealerships I been to so far. Very friendly and patient Great customer service and willing to answer all the questions you have. One of the best dealerships I been to so far. More

Tires My tire light was on, came into the dealer to get it checked out. I was in and out within an hour. I always have excellent service with everyone at Le My tire light was on, came into the dealer to get it checked out. I was in and out within an hour. I always have excellent service with everyone at Lexus. More

Great Service Everyone one is so accommodating. Check in and service advisor was punctual. Loaner vehicle was clean. Service was taken care of that day and the call Everyone one is so accommodating. Check in and service advisor was punctual. Loaner vehicle was clean. Service was taken care of that day and the call was not at closing time!!! More

Excellent service always! The front desk staff as well as the service advisors are all polite and efficient. I always maintain that the service they offer at this dealership i The front desk staff as well as the service advisors are all polite and efficient. I always maintain that the service they offer at this dealership is hard to beat ! Thank you Lexus of Bakersfield Service Department . More