Motor City Lexus of Bakersfield

excellent Tony was great; staff very good; came in and out on time, loaner was good, clean good responses to my questons all was very good Tony was great; staff very good; came in and out on time, loaner was good, clean good responses to my questons all was very good More

Great service! Farez and Ali. From the time we walked in the door, we were greeted with a smile and a handshake. Each and every time we go to Lexus of Bakersfiel Farez and Ali. From the time we walked in the door, we were greeted with a smile and a handshake. Each and every time we go to Lexus of Bakersfield from sales to service, we are treated with dignity and respect! Thank you from the bottom of our hearts! Russell & June Grimes More

Great service and reliable people Angel is really helpful and always doing his best to help. Anytime I have an issue he is quick to respond and always accomodates me and gets my issues Angel is really helpful and always doing his best to help. Anytime I have an issue he is quick to respond and always accomodates me and gets my issues fixed right away! The service is just excellent!! More

Service with a smile I always work with John Barajas ans he is so sweet and helpful. He goes the extra mile to make sure everything is done perfectly for me. I always work with John Barajas ans he is so sweet and helpful. He goes the extra mile to make sure everything is done perfectly for me. More

The service was hassel free and quick I was seen by Juanita in two minutes after arriving for my 8:30 appointment for my 35000.sevice. After brief conversation with Juanita, I was back at I was seen by Juanita in two minutes after arriving for my 8:30 appointment for my 35000.sevice. After brief conversation with Juanita, I was back at the counter to get a loaner car from agent Mercedes. This process took about 10 minutes including inspection of loaner car. In about 2and 1/2 hour I received a call from Juanita that my car was ready. I'm very pleased with my service. More

Always a great experience Every time I go in for a service, the employees there are so friendly. My service coordinator, Juanita, is always there to greet me with a smile. Ever Every time I go in for a service, the employees there are so friendly. My service coordinator, Juanita, is always there to greet me with a smile. Everything is exactly as what she explains to me. She is very detailed on letting me know what will be done with my car. My overall experience with her has been awesome! More

Always a Positive Experience I purchased my car here and I always return for my regularly scheduled service. Everyone is professional and considerate. Tony is wonderful; he take I purchased my car here and I always return for my regularly scheduled service. Everyone is professional and considerate. Tony is wonderful; he takes the time to explain what is being done without using technical jargon. He is never condescending. If I am waiting for more than 20 minutes, he keeps me updated on their progress. More

Excellent and Efficient As usual Bruce Weihe and staff provided very courteous and efficient service. I had mistaken the appointment time and was 1 1/2 hours late, but they As usual Bruce Weihe and staff provided very courteous and efficient service. I had mistaken the appointment time and was 1 1/2 hours late, but they soon did the paperwork and quickly got me out and on my way to the office. Many thanks! More

Maintenance Everything goes smoothly as expected. Been a customer for 4 years now and never have any problem at all. My kids loves the place because of free chips Everything goes smoothly as expected. Been a customer for 4 years now and never have any problem at all. My kids loves the place because of free chips and drinks. More

Great customer service The service was done in a very timely manner. The customer amenities and support are very much appreciated. Comfortable place to wait and supported The service was done in a very timely manner. The customer amenities and support are very much appreciated. Comfortable place to wait and supported by snacks. More