Motor City Lexus of Bakersfield

Awesome service department! Waited for car to be serviced Angel made sure I was comfortable and had everything I needed, very fast and friendly! Love my Lexus I will never drive Waited for car to be serviced Angel made sure I was comfortable and had everything I needed, very fast and friendly! Love my Lexus I will never drive a different car. More

Good communication Tony kept me informed of what my vehicle needed and called me when it was ready. The car was washed and very clean when i picked it up. Tony kept me informed of what my vehicle needed and called me when it was ready. The car was washed and very clean when i picked it up. More

Service Review I took my car in for service and was told that a part needed to be replaced. John explained in detail what the problem was and how it would be fixed. I took my car in for service and was told that a part needed to be replaced. John explained in detail what the problem was and how it would be fixed. He also kept his word in regards to the amount of time that was needed to fix the problem. More

Great service Great service, everyone there very professional, and everything on point. I’ll recommend motor city Lexus every time I get a chance good work. Till ne Great service, everyone there very professional, and everything on point. I’ll recommend motor city Lexus every time I get a chance good work. Till next time. More

Team Edwards bought two! From the purchase and delivery of my vehicle, to the subsequent service visits, your team has been very responsive, accommodating and welcoming. I wou From the purchase and delivery of my vehicle, to the subsequent service visits, your team has been very responsive, accommodating and welcoming. I would recommend Lexus to others, and have! More

Call backs are a no go I bought a used car from them with the extended warranty, and 3 months later found out that the windshild water resistor was cracked when we attempted I bought a used car from them with the extended warranty, and 3 months later found out that the windshild water resistor was cracked when we attempted to fill it. I went back to the service desk and they said it's not covered under the gold coverage but the would see what he could do and would call me back the next day. It's been two weeks so far. But they did wash the car for me and in the process lost one of the floormat retainer clip for the weathertech floor mats. More

Quick, Nice, Friendly The service for my Car was great. Everyone was nice and friendly when I got there. Overall, my experience was amazing. The service was quick as well The service for my Car was great. Everyone was nice and friendly when I got there. Overall, my experience was amazing. The service was quick as well so I did not wait very long. More

Required maintenance MY service advisor was really polite, caring and very courteous. I would have given you a 5 star but the service department kept my car overnight MY service advisor was really polite, caring and very courteous. I would have given you a 5 star but the service department kept my car overnight and even suggested that they would like kerp it for another night because they didn't have the time to finish the required maintenance that was in for in order keep my warranty. More

50000 mile service Bruce is my service advisor. I’d received emails for discount on service but didn’t keep them and Bruce couldn’t do anything to help me with any disc Bruce is my service advisor. I’d received emails for discount on service but didn’t keep them and Bruce couldn’t do anything to help me with any discount. So now that I’m out of warranty. You could at least give me 15 % off price of service to keep me coming back. Now I’ll probably look around for someone cheaper for repair and service. More

Window replacement Angel was great and kept me very informed with the progress of my repair. I would recommend him to anyone needing service of their new or used Lexus Angel was great and kept me very informed with the progress of my repair. I would recommend him to anyone needing service of their new or used Lexus More