Motor City Lexus of Bakersfield

Service Excellent experience. This dealership is a gem in the automotive service and sales arena. Very pleasant and qualified staff, service personnel and tec Excellent experience. This dealership is a gem in the automotive service and sales arena. Very pleasant and qualified staff, service personnel and technicians. Work completed on time. All communication is timely and professional. More

Service for Lexus NX 200t My SUV needed repair for dent and scratches. John Barajas helped me get it done quickly and efficiently. He is very helpful and provided me with all t My SUV needed repair for dent and scratches. John Barajas helped me get it done quickly and efficiently. He is very helpful and provided me with all the information I needed to make the decision on the repair. He also helped me with other services very well. He always addresses my concerns and questions. More

Great Service all the way around I’ve been with several different dealerships! Hands down this Lexus dealership is Awesome 😎! No regret on going with Lexus! And will be staying for s I’ve been with several different dealerships! Hands down this Lexus dealership is Awesome 😎! No regret on going with Lexus! And will be staying for sure!!! 💪💪💪 More

Efficiency Every employee that you deal with or not , are courteous and friendly. I did business with several professionals. First Brittney helped with my leas Every employee that you deal with or not , are courteous and friendly. I did business with several professionals. First Brittney helped with my lease payoff and walked me through all of the paper work. Then she drove my car to the service center and set up oil change and tire rotation that I requested. She also walked me over to the finance dept. where that gentlman had me sign all DMV paper work plus called Lexus for me so that I could stop the auto payment on the paid off lease. Then Tony let me know when my car was ready More

Amazing customer service I went in to the dealership because a light came on in my car and I didn’t know what it meant. Within a few minutes I explained my problem and they t I went in to the dealership because a light came on in my car and I didn’t know what it meant. Within a few minutes I explained my problem and they took it back to the service area and was able to diagnose I had a nail in my tire. I was given a spare car and was told to come back in a few hours and it was taken care of. Also, I was unable to program my garage door opener with my vehicle on my own. Within a few minutes it was arranged and my garage door opener was programmed to my car. The people at Lexus are all awesome individuals. Ali Douglas and Christopher Scott are amazing and did everything to make sure I was happy. They even called and text me later to confirm they met my satisfaction needs. I absolutely love Motor City of Bakersfield. More

Customer service Great customer service. They make you feel welcome. Snack concession is great 👍 and loaner vehicle was great to finish running my errands. My car was Great customer service. They make you feel welcome. Snack concession is great 👍 and loaner vehicle was great to finish running my errands. My car was ready and cleaned in an appropriate time. Thank you lexus!! More

informative our service representative (tony bounville) was very throrough ,and informative . He took the time to explain what they were going to inspect , and th our service representative (tony bounville) was very throrough ,and informative . He took the time to explain what they were going to inspect , and then promptly called us with the results.We were very satisfied in the ability to get things done in a timely fashion.I wasn't totally happy with the out come , because it cost a lot of money but if you are going to drive a nice car , you need to take care of it., More

quick, easy and professional The service department is very professional and efficient. The length of time it took to service my vehicle was very quick and they even washed and v The service department is very professional and efficient. The length of time it took to service my vehicle was very quick and they even washed and vacuumed my car. More

Review Bruce did a very good job and also Jay Singh went out of his way to help me checkout when I got there a few minutes after 6pm. Well done Motor City. Bruce did a very good job and also Jay Singh went out of his way to help me checkout when I got there a few minutes after 6pm. Well done Motor City. More

Honest Dealership They are very honest with real numbers! The best dealership in town! I was more than happy on my purchase! I was dress super casual and no one judge m They are very honest with real numbers! The best dealership in town! I was more than happy on my purchase! I was dress super casual and no one judge me for it. Everyone was very helpful and generous on asking if I wanted anything to drink. They gave good advice and help me find the right price. I would recommend this dealership to everyone because on how honest, real, and how they put their customers first. They go out of their way to make You happy. More