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Mossy Toyota
San Diego, CA
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 724 reviews
July 29, 2017
Excellent sales Alejandro was fantastic in working with me to find a year end Camry model with exactly the features I was looking for at a reasonable price. Alejandro was fantastic in working with me to find a year end Camry model with exactly the features I was looking for at a reasonable price. More
by Raekris
Employees Worked With
Cyrus Ghahremani, Alejandro Acosta
July 29, 2017
Amazing!!! Exceeded my standards by far! This dealership exceeded my expectations. Valerie is incredible! I absolutely loved her! We got exactly what we came here for! i am so excited for my This dealership exceeded my expectations. Valerie is incredible! I absolutely loved her! We got exactly what we came here for! i am so excited for my family and our new vehicle! More
by Justinadanae16
Employees Worked With
Valerie Andrada
July 27, 2017
5 Stars Giovanni and Justin helped out with my purchase. Been other places but no pressure here. Awesome experience will recommend to all my friends. Thank yo Giovanni and Justin helped out with my purchase. Been other places but no pressure here. Awesome experience will recommend to all my friends. Thank you More
by 1904s619
Employees Worked With
Justin Amiri, Giovanni Molina
July 27, 2017
Feels good Always a pleasure coming here, everytime I come for service I am greeted by my salesman Gio and Justin. Feels good that they remember me Always a pleasure coming here, everytime I come for service I am greeted by my salesman Gio and Justin. Feels good that they remember me More
by 1904s619
Employees Worked With
Justin Amiri, Giovanni Molina
July 27, 2017
A relaxing grape experience My salesman's name is Danny super nice guy great with his product knowledge I'm not the sales manager very nice individual no pressure great experienc My salesman's name is Danny super nice guy great with his product knowledge I'm not the sales manager very nice individual no pressure great experience. More
by Mossy1234
July 23, 2017
Auto Spa I recently purchased a brand new car from a different Toyota dealership. It's white and it's been about two weeks and needed a car wash. I was scared I recently purchased a brand new car from a different Toyota dealership. It's white and it's been about two weeks and needed a car wash. I was scared to take it anywhere but a dealership to get it washed as I do not have the means to hand wash it myself. Overall the service was great, timely and they installed the all weather floor mats I purchased while waiting for my VIP Executive Wash to finish. Brian was a pleasure to work with and updated me while we were waiting in the lounge area with my child. My only qualms were that they claimed the license plate frames broke in the wash so they replace the previous dealership's frames with their own, that there were a few droplets of blue windshield wash fluid on the tailgate of my vehicle and some water that trickled down the back window after we drove away. My car is still cleaner than before, and I am pleased that my paint job still looks great (no swirls or scratches like I've heard of from other places) so I will still come back for future washes. More
by OneMoreScoop
Employees Worked With
Brian Robitaille
July 23, 2017
The best customer service ! Mossy Toyota in Pacific Beach is truly the best car dealership I’ve ever encountered. The people who work there are without question the best you will Mossy Toyota in Pacific Beach is truly the best car dealership I’ve ever encountered. The people who work there are without question the best you will find in the business. From the minute we walked in and bought our new car everyone made our experience one that focused on the fun and great feeling of getting a new vehicle . We all know there is a lot of paperwork and business to be done but the people here made it feel enjoyable so we could focus on the great parts and not the red tape . The maintenance and work crew are not to be topped. They are so friendly that some people I’ve known for years don’t match up! Lol.. THE BEST! More
by Tijuana Starstinkle
Employees Worked With
Brian Robitaille , Andrew Gray, Jennifer Minadeo, Carl Bernardo
July 22, 2017
Brian Robitaille Brian is a welcoming face to the Mossy Toyota Service Center. He is always very helpful in getting you in and out in an efficient manner. He also give Brian is a welcoming face to the Mossy Toyota Service Center. He is always very helpful in getting you in and out in an efficient manner. He also gives good advice for maintenance on your vehicle right before leaving the site. He offers many services and makes sure to check in on you from time to time to see how your wait is going and if there is anything he can do for you. Quality employee and great service! More
by MLHess
Employees Worked With
Brian Robitaille
July 18, 2017
Oil Change, Excellent Service I was pleasantly surprised by Brian R.'s enthusiasm and professionalism. He greeted me very lively and was crystal clear on my service (10,000 mile c I was pleasantly surprised by Brian R.'s enthusiasm and professionalism. He greeted me very lively and was crystal clear on my service (10,000 mile check up and oil change). I knew I was in good hands and he took pride in his work. I just wish the dealership would offer free car washes like other dealerships. More
by CamryGrl
Employees Worked With
Brian Robitaille
July 17, 2017
BRIAN ROBITAILLE! Working with Brian was a great experience. He greeted me with a warm welcome and firm handshake. He then was very transparent on the expected wait tim Working with Brian was a great experience. He greeted me with a warm welcome and firm handshake. He then was very transparent on the expected wait time (a very busy Saturday), and asked if there was anything he could do to make the experience more convenient for me (water, snacks, a potential ride or shuttle). After finding out that my Vehicle has an active recall notice out, Brian gave me the option of rescheduling, or leaving the truck with the dealership for the day. He assured me that he would give me updates via phone throughout the day on the status of the service. Unfortunately, we weren't able to complete all of the necessary services needed, so Brian called and gave me a rundown of potential reschedule times. Although we didn't get all of the services completed, it was still one of the most convenient and efficient trips to a dealership that I've had. I look forward to working with Brian again for the next appointment! More
by geoffsmith_3
Employees Worked With
BRIAN ROBITAILLE
