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Mossy Toyota

San Diego, CA

4.5
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 724 reviews

September 16, 2017

Great service & sales! Piero in service was great to work with! He took care of my old car and connected me with Jeremy in sales to talk about a trade. Jeremy in sales w More

by lac2incali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Piero
Sep 18, 2017 -

Mossy Toyota responded

Thank you so much for the feedback. We're so happy both Piero and Jeremy provided you with World Class Service! You deserve nothing less and we appreciate having you as our customer. Thank you Karla Dutt Customer Relations Manager

September 16, 2017

Very good customer service Love my RAV4. Helpful sales teams supplied my first tank of gas and answered all of my questions. I would buy another vehicle from this dealership if More

by FSU Wiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Fernando, Alan Ferreira, Cyrus Ghahremani, Andrew Stemple
Sep 18, 2017 -

Mossy Toyota responded

Congrats on you new RAV4! We love having customers like you and we're so pleased to hear Alan, Cyrus, and Andy provided you with the level of care you deserve. Happy Miles!!! Karla Dutt Customer Relations Manager

September 14, 2017

Best deal out there Thanks to Kevin Griswold and Jason Jaffe I'm driving a new Corola IM. It was the easiest car buying experience I've ever had. I got a great deal and t More

by Splazzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jaffe, Kevin Griswold
Sep 14, 2017 -

Mossy Toyota responded

Splazzy, you're the best! Thank you so much for the review. Kevin and Jason will be thrilled to see they provided you with the level of customer service you deserve. Enjoy your new ride! Happy driving.... Karla Dutt Customer Relations Manager 858 964 2013

September 14, 2017

That Awkward Moment That awkward moment when the salesman answers the phone and realizes the caller isn't buying a car but looking for another department. "sure, let me More

by socalmandi
Recommend Dealer
No
Employees Worked With
unknown
Sep 14, 2017 -

Mossy Toyota responded

Hi socalmandi- Oh no! I'm so sorry you were hung up on. Not sure how or why this happened but will get to the bottom of it. Please contact me directly below, and perhaps I can be of some help. Warmly, Karla Dutt Customer Relations Manager 858 964 2013

September 10, 2017

Good Customer Service We were looking for 2017 Corolla. Jeremy is our sale associate. He is very nice and friendly. He is also patient to answer and explain our questions. More

by Cuong Truong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrio Tessada
Sep 10, 2017 -

Mossy Toyota responded

We appreciate the review Cuong Truong. We're delighted to hear you were given excellent customer service by Jeremy and Demetrio and we thank you for choosing Mossy Toyota

September 09, 2017

Sales Romio is the best A+ customer service highly recommend he was very friendly and listened to what I was looking for, as well gave me an amazing quote More

by Saradeana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romio Gorgis
Sep 10, 2017 -

Mossy Toyota responded

Thank you for the feedback Saradeana! We love hearing that Romio provided you with the excellent customer care you deserve.

September 05, 2017

Great Personnel The car had imperfections and it took several trips before we could puck up the car, but the staff was very friendly, accommodating, and helpful. More

by MMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gray, Romio Gorgis, Andrew Stemple
Sep 05, 2017 -

Mossy Toyota responded

MMC, thank you for the 4.8 review. We apologize for the hassle of going back and forth but we sure appreciate your choosing Mossy Toyota and hopefully we can earn 100% of your trust back. Warmly Karla Dutt Customer Relations Manager

September 05, 2017

Great experience buying a car Thu was super helpful in finding the best vehicle options for me and she was very patient, friendly, and honest along the way. Both Thu and Demetrio More

by YotaBoy82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrio Tessada, Thu Tran
Sep 06, 2017 -

Mossy Toyota responded

Hi YotaBoy82 -We're so thrilled to hear Thu and Demetrio provided you with World Class Service. It's our number one priority to have your buying experience be really pleasant and enjoyable Thank you for being our special customer Warmly Karla Dutt Customer Relations Manager

September 04, 2017

Excellent experience Valerie and Harley helped me purchase my new car! They were amazing and answered all of my questions. I would recommend you see them if you want to pu More

by Danneyyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Andrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Sherr
Sep 05, 2017 -

Mossy Toyota responded

Thank you for the feedback and 5 star rating! It's great to hear val and Harley provided excellent customer care during your buying experience. Congrats on your new car! Have fun! Warmly, Karla Dutt Customer Relations Manager

September 03, 2017

Happy customer here🙂 Wonderful experienced sales person explained every little detail and answered all my questions patiently and with great attitude.will definitely come More

by Zt2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sturm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Mossy Toyota responded

We love to hear this Zt2017! Thank you for the feedback and for choosing Mossy Toyota!

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