Mossy Toyota

It was a great experience shopping at Mossy Toyota. James Contreras was very professional and efficient which made for a pleasurable shopping experience. He quickly identified what I was looking for an James Contreras was very professional and efficient which made for a pleasurable shopping experience. He quickly identified what I was looking for and made great effort to find the car for me. I have his contact information and will reach out in the future when I need an additional vehicle. More

Everyone at Mossy Toyota was friendly and helpful and got me a great deal on my first car! me a great deal on my first car! More

Got exactly what I wanted fast and easy no Hassel. Was a great experience. Dealers were super helpful and professional Was a great experience. Dealers were super helpful and professional More

Fast and smooth transaction. Got the car we wanted with a great price. James was very knowledgeable and customer friendly. Highly recommended Got the car we wanted with a great price. James was very knowledgeable and customer friendly. Highly recommended More

Go to a dealer that actually wants your business. We've purchased from other Mossy dealerships and had a much better experience. These things typically boil down to leadership and clearly Cole Lowe We've purchased from other Mossy dealerships and had a much better experience. These things typically boil down to leadership and clearly Cole Lowenfield is missing the mark. Over the course of 5 days we sent 4 emails simply to find out if a particular truck was in stock before making the drive down to purchase it. We emailed both Sales Managers (Danny & William) then the General Manager (Valerie) and finally Cole. Not one of them got back to us with an answer. Given the backlog of trucks starting to show up on dealership lots you would expect some effort, any effort, to follow up with a prospective buyer. More

Avoid this dealership at all costs. ..Took in my mint condition 70k truck for warranty. only 3000 were made in this color and style so it's rare. They decided to smash, damage completel ..Took in my mint condition 70k truck for warranty. only 3000 were made in this color and style so it's rare. They decided to smash, damage completely ruined this original truck and they didn't even tell me about the damages they caused. Talking about bad customer service. Dale Snow is bar worse person to deal with. Rude as can be. No class. Customer service manager has no clue at all. They didn't even say sorry for what happened and never fixed it to original. They are awful here. GM forget about it he's to busy. They could have made it right but noooo. Dale snow had the call and now I'm going to take them to court. Bunch of idiots. Don't go here at all. Carlsbad is not far and wow the customer service is amazing. Mossy Toyota will never see me there again and I'll never buy there again. Jerks More

Came in at 3:50PM. Made a deal by 5-6PM and it is currently 8:30 and STILL waiting for finance. Asked numerous times for an ETA and here are all the ETA’s I’ve received Made a deal by 5-6PM and it is currently 8:30 and STILL waiting for finance. Asked numerous times for an ETA and here are all the ETA’s I’ve received. 3hrs, 30mins, 15mins, 10mins, 5mins, 2mins, I don’t know. Jake was awesome but after he left, we were basically sitting here with the cleaning crew with no ETA and no updates. More

Such a nice gentleman great service was very helpful in everything he did and showed us everything he did and showed us More