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Mossy Toyota
San Diego, CA
724 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 724 reviews
May 03, 2019
Everything went great Luis was great, helped me a lot as well as Robin. Great guys. I would definitely recommend you ask for Luis when looking for a car. Luis was great, helped me a lot as well as Robin. Great guys. I would definitely recommend you ask for Luis when looking for a car. More
by Ivan14
May 02, 2019
approachable, great listener, excellent product knowledge Adam is very approachable, listens to wants and needs, understands the products and is a blast to work with! I'm enjoying my new Tacoma very much, tha Adam is very approachable, listens to wants and needs, understands the products and is a blast to work with! I'm enjoying my new Tacoma very much, thank you! More
by carguy19
Employees Worked With
Chris Keppel, Adam Silverstein
May 02, 2019
Adam S The best experience ever with Adam Silverstein. He was so professional and courteous. I would recommend him as a salesman to any family or friend inte The best experience ever with Adam Silverstein. He was so professional and courteous. I would recommend him as a salesman to any family or friend interested in buying a vehicle. More
by Jujusnapp
Employees Worked With
Adam Silverstein
April 25, 2019
AMAZING ALAN FERREIA ALAN WAS GREAT AND HELPED ME GET INTO THE TRUCK THAT I WANTED. I WOULD DEFINITELY COME BACK TO SEE ALAN AND RECOMMEND FAMILY AND FRIEND TO HIM. ALAN WAS GREAT AND HELPED ME GET INTO THE TRUCK THAT I WANTED. I WOULD DEFINITELY COME BACK TO SEE ALAN AND RECOMMEND FAMILY AND FRIEND TO HIM. More
by escarcega,carlos64
Employees Worked With
Alan Ferreira, Sami Amiri
April 16, 2019
Excellent Customer Service Alan was brilliant in helping my wife and I to choose the right car. He was knowledgeable and friendly and made the car buying process very easy. Robi Alan was brilliant in helping my wife and I to choose the right car. He was knowledgeable and friendly and made the car buying process very easy. Robin in the finance department was exceptional as well. Both were very nice and had us on the road in no time! After a few negative experiences in other dealerships the team at Mossy Toyota was a breath of fresh air. Alan wasn't pushy and didn't try to sell us on a more expensive car. He worked within our budget and we are delighted with our purchase. I would highly recommend Mossy Toyota and Alan in particular to friends that were interested in buying a car. The whole experience was relaxed and Mossy Toyota will be the first stop on the list for purchasing a car in the future. More
by aidomcguire
April 10, 2019
Taken care of My wagon was going out, I guess 1997 mercury sables dont last forever. Luis found me a car and worked to get me the lowest price. Thanks again! My wagon was going out, I guess 1997 mercury sables dont last forever. Luis found me a car and worked to get me the lowest price. Thanks again! More
by Jraila
Employees Worked With
April 02, 2019
Quick & Easy Luis & Robin are the best!!! These guys took care of me and got the truck I wanted same day. No hassle or fine print with them. They tell you they wil Luis & Robin are the best!!! These guys took care of me and got the truck I wanted same day. No hassle or fine print with them. They tell you they will do something and cone thru with flying colors. Had bad experience at a different location that left me thinking all dealers might be the same. I was wrong cause Luis showed me a completely different experience & now this is my dealership for service & parts. He made me a deal that I just couldn’t pass up. Great price and truck, couldn't be happier. Robin made the financial stuff super easy & understandable. Showed me everything before signatures started flying. Very awesome people at this location. I am now a Toyota customer for life. Amazing customer service here hands down. Thank you everyone for the amazing experience and my brand new truck. More
by Venturaa25
April 01, 2019
Friendly Luis was friendly and very service oriented. We were very impressed.We went for a test drive of the new 2019 RAV4 Hybrid. Great car. Luis was friendly and very service oriented. We were very impressed.We went for a test drive of the new 2019 RAV4 Hybrid. Great car. More
by Keff
Employees Worked With
March 17, 2019
Lease trade-in and upgrade in under 3 hours!!! Alan (sales) and Chris (finance) were true professionals and great guys too! I went in to get an oil change and basic maintenance and walked out w Alan (sales) and Chris (finance) were true professionals and great guys too! I went in to get an oil change and basic maintenance and walked out with a Prius Prime in under 3 hours. Overall a great experience. And I love ?? my new car! More
by Rmtrox
Employees Worked With
Chris Keppel, Alan Ferreira
March 13, 2019
Mossy Toyota doesn't represent the high toyota reputation I have been buying Toyota for years and returned to Mossy for my recent car purchase with sales associate Danny who is Amazing! However, the haggle pr I have been buying Toyota for years and returned to Mossy for my recent car purchase with sales associate Danny who is Amazing! However, the haggle process was brutal and I was insulted at the trade in offer, half of what Lexus offered me! The extended warranty that I purchased with Robin was misrepresented ! I was told I could cancel it 100% money back within 30 days. I specifically wrote a check out for the extended warranty as I did not want to finance it, 2 days later I canceled it , was told I would receive a refund in 30 days by the finance department in Mossy. Well after 30 days and no refund I find out that the claim to cancel was never submitted by Mossy. After many follow up calls on my behalf, Gina the customer service manager handled it.Bottom line , the bank I financed my car with gets the refund, Even after explaining the misrepresentation to the consumer that this refund would be in my hands because I paid check. I will never ever buy a car from Mossy! More
by NurseKellie
