Mossy Toyota

I was looking to purchase a brand new Corolla Cross Hybrid and after doing a long research on finding an honest Toyota dealer and getting quotes pretty much from all Toyota dealers in San Diego area, I Hybrid and after doing a long research on finding an honest Toyota dealer and getting quotes pretty much from all Toyota dealers in San Diego area, I found out that only Mossy Toyota and another Toyota dealer are fair and honest with their price, the price advertised on their website (window sticker price) is actually the price you are going to pay for the vehicle without thousands of dollars on ad ons and fake yet illegal fees most dealers make you pay when purchasing a new or used vehicle! Also have to mention that Tom Hicks (internet sales manager) and Danny (salesman) had a very cool and chill vibe when explaining my options and I never felt any type of sales pressure whatsoever. Thank you Mossy Toyota team for being honest and not trying to take advantage of customers! You guys rock! More

Joe is a great guy. No pressure. Honest and sincere. Easy, smooth purchase of 2025 Camry. No pressure. Honest and sincere. Easy, smooth purchase of 2025 Camry. More

I’m really sorry to write unpleasant experience with this dealer today and I’m still not believing that a dealer sending fake Quotation and asking customers to come for purchasing a car and confirming availa dealer today and I’m still not believing that a dealer sending fake Quotation and asking customers to come for purchasing a car and confirming availability but than when you get here they says sorry the car is not available our sending email and texting was completely doesn’t make sense. In addition making appointment for test drive at 10:00am but when the customer get to the dealership from long distance LA and waste a day to make deal that has been done almost 90% online than the dealership says sorry that the car is not available so put yourself instead of me and think if it happens with you then what will you do? I’m sorry to say that but unfortunately I realized miss management and unqualified people leading this dealership which is not aware of his dealership stocking and what’s going on there . Regarding this situation I’m not just writing this review and attaching evidences and supporting documents from dealer, I will share my unpleasant experience with BBB ,other organizations and Toyota customers feedback review as well as dealership google reviews. Hope my feedback brings different perspectives on dealership for customers and management. Not appreciated at all and never recommend anyone to come here or deal with it. More

James was the best, super accessible and informative throughout every step of the purchasing process. I couldn’t have asked for a better first time buying experience. He continues to be communicative af throughout every step of the purchasing process. I couldn’t have asked for a better first time buying experience. He continues to be communicative after as well checking up on me and helping me schedule follow up appointments. 10/10 for James, somebody give this man a raise. More

Love the new vehicle. Mossy team and sales representative Charles provided excellent service. I recommend Mossy Toyota Mossy team and sales representative Charles provided excellent service. I recommend Mossy Toyota More

Everyone was so friendly and helpful from the first encounter, but James really was key in making the whole process seamless. He worked harder than any of the other sales people I’ve spoke with the la encounter, but James really was key in making the whole process seamless. He worked harder than any of the other sales people I’ve spoke with the last two weeks. Above and beyond. More

Super easy to work with. Everyone was friendly. I enjoyed buying my Toyota Camry there. Everyone was friendly. I enjoyed buying my Toyota Camry there. More

More concerned about their commission, didn’t even bother to show me a new Tacoma! Bad experience. First experience at Mossy was great, that’s why I went back… never again! I walked away feeling like a nu to show me a new Tacoma! Bad experience. First experience at Mossy was great, that’s why I went back… never again! I walked away feeling like a number! Won’t go back! To bad, their service dept is good! More

Just purchased my 3rd car, a 2022 Toyota Hatchback, from Mossy of Pacific Beach. I have never felt pressured from any personnel at Mossy, sales or services. James Contreras helped me with my purchase and he Mossy of Pacific Beach. I have never felt pressured from any personnel at Mossy, sales or services. James Contreras helped me with my purchase and he was extremely chill. Thank you James. More