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Moss Bros. GMC

Moreno Valley, CA

3.7
85 Reviews
Call Dealership (855) 444-6441

12675 Auto Mall Drive

Moreno Valley, CA

92555

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85 Reviews of Moss Bros. GMC

April 13, 2025

It was a great experience. Noah did an excellent job. He was very pleasant and welcoming. We also had a great experience when we signed all of the documents. Thank you to a More

by Jose Robles
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noah and I do not recall the name of the person, where we signed the documents. Sorry
Report | Print
April 09, 2025

Great dealership. Nick was the best and got me under MSRP out the door on my dream truck the Denali! More

by newmanpits68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
October 25, 2024

Everyone is friendly, the dealership is inviting. The salesmen don't make your experience uncomfortable. More

by albertgarcia716n
Recommend Dealer
Yes
Employees Worked With
Thomas
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September 25, 2024

This is the third car I've bought from Moss Bros. GMC. Always a painless experience. More

by DPAD281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj
Report | Print
Oct 08, 2024 -

Moss Bros. GMC responded

We're happy to hear you enjoy your experience with us, and thank you for leaving us a great review!

September 08, 2024

Absolutely shocked at the level of unprofessionalism exhibited by the sales department. I have already told them I am not interested in purchasing a vehicle yet they continue to harass me and lie to me More

by dawn anderson
Recommend Dealer
No
Employees Worked With
Charles Ozeir
Report | Print
Sep 09, 2024 -

Moss Bros. GMC responded

Hello Dawn, Thank you for reaching out to us. As we previously stated in your other review, our Generl Manager at GMC has been notified of this matter. We ask that you please give him a call so he can help with this, and make sure you are being taken care of. We hope to hear from you soon.

July 13, 2024

Failed to fix my transmission problem within my warranty period even though you knew there was a problem More

by dlparr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change
Report | Print
Jul 15, 2024 -

Moss Bros. GMC responded

Thank you for using our Service Department, I have read your concern and we would like you to talk to our service director personally. His name is David Lam at 951-242-2223 x4279 our goal here at Moss Bros is to have our customers completely satisfied, We hope to hear back from you soon.

March 03, 2024

service manager at gmc store is a great guy, very helpful. I appreciate your help buddy More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace
Report | Print
Apr 10, 2024 -

Moss Bros. GMC responded

And we appreciate you leaving a 5 star review for us !

October 04, 2023

After service was complete dash engine light on return they fixed right away. Shows customer satisfaction More

by bgentry241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 01, 2023 -

Moss Bros. GMC responded

Thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you please let us know. All the best.

September 27, 2023

It, took a some what little longer than I thought, it would but all was good! More

by drdroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no clue
Report | Print
August 02, 2023

The service here is the worst ! Ripped me off on my trade in and sold me a worthless truck never come here More

by Codykarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny
Report | Print
Aug 03, 2023 -

Moss Bros. GMC responded

So excited for your new 2024 Denali experience beginning for you, thank you for allowing us the opportunity to get you in it, we appreciate your time and leaving a snippet of your experience with us at Moss Auto Group.

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