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Moss Bros. GMC

Moreno Valley, CA

3.7
85 Reviews

12675 Auto Mall Drive

Moreno Valley, CA

92555

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85 Reviews of Moss Bros. GMC

June 04, 2023

The internet Manager Nick and his Boss were very helpful. The finance department was very hard to get a hold of. Everytime I called there I was put on hold.multiple times and no one would every get back t More

by Mr.B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Jun 20, 2023 -

Moss Bros. GMC responded

We apologize for the hold, we appreciate having Nick on our team and you as our customer. Thank you for your business and your review!

June 02, 2023

They weren’t busy but took forever to finish my deal . They didn’t even offer water More

by Friasa92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jun 15, 2023 -

Moss Bros. GMC responded

I would like to thank you for your feedback and mention that we take every feedback very seriously. Please rest assured we are getting to the bottom of resolving your situation. I would like to thank you again for choosing Moss Bros.

February 03, 2023

The sales staff were all very friendly and I appreciated their attentiveness. Even though the process of buying a car is still very long, the team helped me get through the wait with their excellent custom More

by tameeshahayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Charles Bradfield, Lo Ketsouvannasane
Feb 06, 2023 -

Moss Bros. GMC responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

February 03, 2023

Great customer service, everyone was very friendly and knowledgeable. Thank you all so much, Steve More

by Rebeccamuro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bradfield, Ron Adams, Theresa Chandler, Jason Forsyth, Keith Allen, Lo Ketsouvannasane, Richard Latham
Feb 03, 2023 -

Moss Bros. GMC responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

January 04, 2023

Clean professional, comfortable environment and with several dealerships in the same area I was able to comparison shop for the right vehicle for me without having to walk too far. More

by hwoolery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bradfield, Ron Adams, Theresa Chandler, Jason Forsyth, Keith Allen, Lo Ketsouvannasane, Richard Latham
Jan 19, 2023 -

Moss Bros. GMC responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

July 15, 2022

Very professional and prompt. Highly recommend this dealership! Great people in the service department as well More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Horgan
Jul 18, 2022 -

Moss Bros. GMC responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

July 15, 2022

I used a coupon I got on the mail and the price was very low, especially in these days of high prices, the service was very peofessional More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 18, 2022 -

Moss Bros. GMC responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

June 05, 2022

Fast, friendly and knowledgeable staff that met my expectations with the vehicle I was looking for to purchase. Very satisfied! More

by mariapilarsanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aitouhanni and Noah
Jun 05, 2022 -

mariapilarsanchez responded

My expectations of purchasing a Lexus was. met and I am very happy with my purchase. Thank you!

December 27, 2021

I had a scheduled first maintenance visit for my 2021 GMC Canyon truck. I needed to either wait while the work was done or take their shuttle van. Jonathan said that he could take care of the work right away More

by Gregory Muse
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
Dec 27, 2021 -

Moss Bros. GMC responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

December 27, 2021

ONE OF THE MOST PLEASURABLE SERVICE EXPERIENCES I'VE HAD AND THE STAFF WAS AWESOME. More

by SKOSLOWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANGIE GUANGA
Dec 31, 2021 -

Moss Bros. GMC responded

We want to thank you for taking your time and leaving a review. Thank you for choosing Moss Bros. Let us know if there is anything else we can do to help you. Have a great day.

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