Morristown Nissan

Price discrepancy. I was looking to purchase a used Nissan Versa Note. I saw a nice one on their website with a listing price of $11,458. So I went up and had a nice tes I was looking to purchase a used Nissan Versa Note. I saw a nice one on their website with a listing price of $11,458. So I went up and had a nice test drive, I really liked the car. They offered a fair amount for my trade in. However in looking over the paperwork they did not charge me the listing price from their website of $11,458, but had rather charged me $12,308. They ran through the paperwork so fast when I was there that I was not aware of the discrepancy until later when I had gotten home. I feel like I have been through a bait and switch..... More

Highly recommend! ! East Tennessee Nissan is exceptional! Our salesman was Bobby and he was amazing. We didn’t feel any pressure while talking to him. He was very helpf ! East Tennessee Nissan is exceptional! Our salesman was Bobby and he was amazing. We didn’t feel any pressure while talking to him. He was very helpful in choosing the perfect vehicle for us. A lot of dealerships will try to pressure you into buying the most expensive vehicles but that is not the case with East Tennessee Nissan. We told him what we could afford and Bobby and the sales manager did everything they could to get us what we needed. We ended up getting a 2014 Dodge Grand Caravan at an amazing price! They explained everything we were signing in great detail. They go above and beyond for their customers. From now on this is the ONLY place we will go. More

Wonderful service! Everyone was so friendly, and worked so hard to help me buy my very first car! Mike Ament especially, he spent hours working to get me approved. I def Everyone was so friendly, and worked so hard to help me buy my very first car! Mike Ament especially, he spent hours working to get me approved. I definitely recommend this dealership to everyone! More

Bumper to bumper warranty not honored I took my 2016 Frontier Pro4X to the service department for warranty work on my fog lights. I was informed by service they would not honor my bumper t I took my 2016 Frontier Pro4X to the service department for warranty work on my fog lights. I was informed by service they would not honor my bumper to bumper. They said my truck had sustained a frontal impact. When I told them my truck has NEVER been wrecked and that they could pull the Carfax, I was told the Carfax didn't mean anything and that I was being dishonest. An experienced service tech could see my truck has NEVER been in a frontal impact. The parts to the fog lights are defective and that is why they fell out and were rolling around in my bumper. Nissan USA told me that the issue is under warranty and that I need to take it to the dealership that I bought it from... over an hour away. I called that dealership and they said they would fix it under warranty without question. Thank you Bill Hatton Nissan for helping when the dealership 7 minutes from my house wouldn't honor the warranty. More

horrible experience if i could i would give them a negative 2 stars!!! Its bad when the salesmans lie to you. wont work with you at all definitely not friendly. says your if i could i would give them a negative 2 stars!!! Its bad when the salesmans lie to you. wont work with you at all definitely not friendly. says your credits not good to get a vehicle from them when they never ran it thru any banks or lender's. wouldnt recommend anyome go to this lieing place!!! went to Farris Motor Company and they had me in one in less than an hour and i drove off the lot with my brand new ride. I wouldnt suggest anyone to go here. Go to Farris Motor Company!!!! More

Pre-approved doesn't mean pre-approved Told we were pre-approved for 2016 model vehicle. When we got there, amnesia had taken grip on the finance office and we discovered that they were wi Told we were pre-approved for 2016 model vehicle. When we got there, amnesia had taken grip on the finance office and we discovered that they were willing to push us in a brand new, butt-ugly Nissan Versa (xxx edition). Pre-app. is just a ploy. More

Pleasant The sales person was very easy to work with. Wish that it would not take so long to buy though, but other than that Emma was easy to work with and did The sales person was very easy to work with. Wish that it would not take so long to buy though, but other than that Emma was easy to work with and did not pressur us. More