Morris Ford
Burnt Hills, NY
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119 Reviews of Morris Ford
Service and communication Morris Ford, specifically Shirley in the service department, does a great job servicing my Ford F150. In the process Shirley continued to proactivel Morris Ford, specifically Shirley in the service department, does a great job servicing my Ford F150. In the process Shirley continued to proactively let me know the status, estimated costs, and the timeline. She went above and beyond in communicating with me and that put my mind at ease so I could focus on my job. I recommend Morris Ford to anyone looking for service after the sale. More
Front End Repair Appreciate finding out the repairs were covered under warranty didn’t think they would be with the high miles. Service Team got it done. Thank you al Appreciate finding out the repairs were covered under warranty didn’t think they would be with the high miles. Service Team got it done. Thank you all. More
Consistently Meet/Exceed Expectation Rob, Tammy and the other front end staff and service tech team always knock it out of the park. In this instance I came in for a very straight forwar Rob, Tammy and the other front end staff and service tech team always knock it out of the park. In this instance I came in for a very straight forward oil change, tire rotation and NYS inspection. The service technician noticed that my tires were down to 3/32nds and that the wear bar was visible. I had purchased the tires elsewhere, but was only at 20k/50k manufacturers warranty. As a result, I was able to open a claim and get new tires installed at a pro-rated cost which covered 60% of the cost. The Morris Ford Service Team always does the right thing! Thank you! More
Friendly and efficeint! The sales staff especially Dan Nardini, very professional. and through. Dan went over every detail of the vehicles options, especially all of the new The sales staff especially Dan Nardini, very professional. and through. Dan went over every detail of the vehicles options, especially all of the new technology. More
Another Quick Visit Came in for my first 5,000 mile check on my new 2019 Edge. Was taken on time with a quick 45 minute turnaround. That's all you can ask for - along w Came in for my first 5,000 mile check on my new 2019 Edge. Was taken on time with a quick 45 minute turnaround. That's all you can ask for - along with a friendly service dept. That's why we came back for new vehicles to Morris Ford - thanks! More
Great service The service department went above and beyond while I was there for my annual inspection. My I phone was not linked thru my radio and the service depar The service department went above and beyond while I was there for my annual inspection. My I phone was not linked thru my radio and the service department came out to my car and helped to link it again. Thanks More
Service on my 2017 Edge Had to bring my Edge in for troubleshooting and replacement of the display module. The shop had to go through three rounds of troubleshooting before Had to bring my Edge in for troubleshooting and replacement of the display module. The shop had to go through three rounds of troubleshooting before they could warranty replace it, but it has been replaced and everything works as it should. Everyone in service is top notch. More
the works took my truck in for its service and was out within 1 hour. been doing business with morris for 28 years and have never gone anyplace else. best servi took my truck in for its service and was out within 1 hour. been doing business with morris for 28 years and have never gone anyplace else. best service department around. More
Immpecable customer service and vehicle service! The customer service I received was beyond compare. The work done on my vehicle was fantastic. Every department I have dealt with at Morris Ford has The customer service I received was beyond compare. The work done on my vehicle was fantastic. Every department I have dealt with at Morris Ford has always been helpful, courteous and professional More
Professional Family Dealership Morris Ford is a fantastic professional dealership. They use old school values with the latest technology. Salespeople helpful, you as a buyer don’t f Morris Ford is a fantastic professional dealership. They use old school values with the latest technology. Salespeople helpful, you as a buyer don’t feel pressured. They also help you throughout the entire process and follow up. They also support the community which is something of an added value in their relationships with and in the community they serve. More