Morris Ford
Burnt Hills, NY
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119 Reviews of Morris Ford
This is our second vehicle purchase from Morris Ford. The dealership has courteous sales associates (with NO PRESSURE to buy) and a very good selection of new and certified pre-owned vehicles. They wan The dealership has courteous sales associates (with NO PRESSURE to buy) and a very good selection of new and certified pre-owned vehicles. They want to sell cars, so most everything is negotiable. Customer satisfaction is very important at Morris Ford too, so after your vehicle purchase you can count on their service department for quality repairs at reasonable prices. How many times have you purchased a vehicle and the service department stinks? Not at Morris Ford! You're just as important as the day you purchased that vehicle because they want repeat business. Trust me, you will come back and buy another vehicle. So don't waste your time running around to different dealerships because you can find everything you need there. We traded in our vehicle (a 2008 F-150 4-door Crew Cab) for a 2010 Ford Edge Limited. We received a respectable trade price for our vehicle and my wife and I LOVE our 2010 Edge. We are extremely happy with our purchase, and definitely will go back to Morris Ford again. More
Every aspect of our car buying experience at Morris Ford was wonderful. Our salesman, Mike Bonesteel, was great to work with from beginning to end. From test driving through taking delivery of our new F-1 was wonderful. Our salesman, Mike Bonesteel, was great to work with from beginning to end. From test driving through taking delivery of our new F-150, Mike was low-pressure and extremely easy to work with, ensuring we were completely comfortable with all aspects of our new car lease. A great family owned and operated dealer who puts customer service and satisfaction above all else! More
Dave Kaplan was very knowledgeable about the Taurus that we looked at and bought. If he was unsure as to a question, he knew where to get the answer. He was courteous and very pleasant to deal with. He was we looked at and bought. If he was unsure as to a question, he knew where to get the answer. He was courteous and very pleasant to deal with. He was prompt when delivering then car and gave us a complete and thorough familizaration with it. I would not hesitate to recommend him to other people. More
Very friendly atmosphere, they treat you like part of the family, my family has been purchasing vehicles there since 1994.. When ever we have an issue its fixed right away with no problems. This is my secon family, my family has been purchasing vehicles there since 1994.. When ever we have an issue its fixed right away with no problems. This is my second vehicle aside from family that i have purchased there.. They found me exactly what i wanted and with my first vehicle they couldnt and it was ordered. Its the only place i would ever deal with.. They even Service my 99 Pontiac Sunfire which i could not even get a GM dealer to work on it last summer. More
No doubt the most trusted professional Ford dealer in the capital district. Not your typical new car buying experience! If you want a no xx dealership visit Terry Morris. Well worth the drive out of town. capital district. Not your typical new car buying experience! If you want a no xx dealership visit Terry Morris. Well worth the drive out of town. More
I have been buying a Jeep from Charles Morris for the last 20 years, when Jeep/Chrysler left I crossed over to Ford,in spite of Jepp trying to keep my business, just because of the Morris Dealership. I w last 20 years, when Jeep/Chrysler left I crossed over to Ford,in spite of Jepp trying to keep my business, just because of the Morris Dealership. I will always continue to deal with Morris Ford and recommend them to every person that is shopping for a new automobile. I own a restaurant with exposure to thousands. Recomennding will be done. I thank Morris Ford for the impeccable service they provided. More
I dealt with Mark who was hard to talk to and did not want budge on any negotiations I tried to place based on his first offer. He was kinda rude and harsh. I then asked to talk to the owner who was not want budge on any negotiations I tried to place based on his first offer. He was kinda rude and harsh. I then asked to talk to the owner who was not in. He called me later that day and asked me to come back in. I went through the effort to have Charlie Terry Morris give me numbers higher than mark. I was appauled and walked out with a bitter taste in my mouth. so much for the consumer benefits! More
It was great working with Angie & Dennis. They were both terrific! Very Friendly..Everything went good with car except for only 1 minor thing. Which is, I have previously purchased a couple cars a were both terrific! Very Friendly..Everything went good with car except for only 1 minor thing. Which is, I have previously purchased a couple cars and they always came with a full tank of gas..There was just over a quarter. It may seem petty to some but these extras were always nice. I also wanted a spare key because they only had 1. Dennis advised it would be 160 dollars. So talked with Angie, she advised to call in a week and they will get me key.. I recieved a call from Dennis week later advising they got the spare key with starter pad. So not paying anything. It was very nice follow up. I am already getting the impression they take care of their customers whether your buying brand new or used. Even though Angie & Dennis were terrific I do have to say that other staff are not as friendly. I saw at least 3 people in my visit and not one of them said hello or gave a smile. I gave a 5 for customer service only because of Angie and Dennis. Financing went very well with Angie. She really tries to get you want you want price wise and delivers! Dennis did very well going over the car on test drive! He explains everything without me having to ask a question. I would highly recommend if your going to buy a car there work with Angie & Dennis! More
The worst experience I have had! The sales person looked at my husband the entire time and never once interacted with me - but it was me buying the car! The owner, Charlie Morris never acknowledged us once at my husband the entire time and never once interacted with me - but it was me buying the car! The owner, Charlie Morris never acknowledged us once and walk around like he was god to the universe. The place was dead, and you would think that they would have treated us like royalty. More