Morrie's 394 Hyundai

I am so happy with my experience at your dealership. I received an email from Morgan, letting me know about my vehicle and asking if I want to look at it. Yes! Morgan was full of personality from the I received an email from Morgan, letting me know about my vehicle and asking if I want to look at it. Yes! Morgan was full of personality from the moment I met her. She put me at ease immediately and my stress melted. She was very professional and very knowledgeable about the Santa Fe, giving me answers to questions I hadn't even asked yet. It is so nice to work with someone who loves their job and she definitely showed that! Morgan is so easy to like and learn from. She made my experience fun and memorable! She is a keeper and I will give friends/family her name as a reference. More

Morgan was great. Very knowledgeable and great to work with. Matt the finance guy was great. We will come back again for our next purchase for sure. Couldn't have aske Very knowledgeable and great to work with. Matt the finance guy was great. We will come back again for our next purchase for sure. Couldn't have asked for better people to purchase a car from. Thank you very much! More

Nathan was an incredibly helpful salesman and very personable. Matt in finance was so knowledgeable and made my experience so easy. The whole staff was friendly and welcoming. Would recommend! personable. Matt in finance was so knowledgeable and made my experience so easy. The whole staff was friendly and welcoming. Would recommend! More

The dealership is great everyone is very kind and honest. Dima who sold me my car was an amazing saleswomen and very kind and helpful finding me a car with my budget. Dima who sold me my car was an amazing saleswomen and very kind and helpful finding me a car with my budget. More

Dealership personnel was very helpful and friendly. They were very fair and straightforward putting a purchase together. Troy the a salesperson was especially helpful, He was very patient and answere They were very fair and straightforward putting a purchase together. Troy the a salesperson was especially helpful, He was very patient and answered all my questions. He spend lots of time going over all the car’s features and options. He was really friendly, polite and personable. I had a good experience. More

Morrie’s Hyundai is amazing! Customer service is wonderful. Dima, Matt and Gerardo were very helpful and would recommend this dealership to everyone. They also have really goo Customer service is wonderful. Dima, Matt and Gerardo were very helpful and would recommend this dealership to everyone. They also have really good hot chocolate. More

Morrie’s was a super clean dealership and everyone was very helpful. It was a quick process which I needed very helpful. It was a quick process which I needed More

Justin and the entire team were honest, knowledgeable, and easy to work with. I really appreciated the no pressure sales approach. I would buy another vehicle from Justin anytime. and easy to work with. I really appreciated the no pressure sales approach. I would buy another vehicle from Justin anytime. More

Tried to contact them two times regarding interest in a vehicle and have gotten no response. vehicle and have gotten no response. More

I have lost confidence in Morrie’s 394 Hyundai and the service department and would not recommend it to anyone I know with the lack of follow up, omissions and service professionals that do not seem to kn service department and would not recommend it to anyone I know with the lack of follow up, omissions and service professionals that do not seem to know how to listen and act on customer issues. Let me start at the beginning. Our salesman is a typical car salesman trying to please the customer and make a sale with the most commission he can. Nothing that I would not expect except for I expected a little more haggling on the price (there was none) but that’s okay no matter what I would feel that I was taken advantage of and overpaid. When it came to the finance person (your second salesman) I did not expect the hard sell on the extended warrantee. I had to refuse the warrantee four times before she let it go and just let me buy the car. She also glossed over the free oil changes (she said 3) with no details During delivery the navigation screen (map) was dark. our salesman and I tried a few things that did not work. Our salesman stated he would investigate and get me a solution. After a few days I got an email stating I left a voicemail later last week regarding the map darkness. I have an answer for that and would love to sit down again with you to fix that and answer the more questions. I received no voicemail but I thought ok memory lapse. I contacted him since he had a solution. The solution was things we had tried during delivery and they did not work. I contacted our salesman stating that and I had a few other concerns. The lane departure did not give an audible warning. The auto headlights were continuously on. The dash lights were what I considered dim. I suggested that the navigation screen, the auto headlights were continuously on and the dash lights were what I considered dim were related to not sensing that it was light outside. Our salesman agreed there was something wrong and would have service look at it but disagreed that these things were related or connected. A loner was arranged and my Santa Cruz went to the shop. I got a text from Kelly in the shop saying there was nothing wrong along with a video of him walking around the car showing me it was fixed along with a statement that the car was working according to factory settings. I asked what the video showed me and got the response this showed the lane departure was fixed and the other issues were not issues and working within design parameters. I am not sure how a video of the exterior showed any of that. I asked if the map showed daytime illumination – radio silence. I asked our salesman if he agreed it had been fixed. He stated he was not notified it was fixed and would check into it shortly. That was at 9 am this morning. At 1 pm I called our salesman asking for an update radio silence. I called again at 4:45 still no response. Our salesman stated he would rather not call to say he had no update so he did not call When I did get a response, I was told the car is still showing nothing wrong and that the car was working according to factory settings but hey were contacting Hyundai for guidance. They did trouble shooting for three days with Hyundai corporates guidance. The last message I got was they were told to trace all the wiring. I am not sure if this was done but the next message was low and behold it was a sensor that was not properly connected. It was a sensor all along exactly what I suggested when this all started amazing. Our salesman said it would be two days to repair the sensor since the Service manager was going to do it himself – two days to replace a sensor and he would check on it when he got in on Monday. I have asked several times how this sensor could show it was fine during the scans and never got a reply. Well, the car was finished in one day and I got the car back. The issues seem to be fixed but I am not sure I have total confidence in the car. Our salesman called wondering if I had heard anything about the car before he went to check to More