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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,450 Reviews

8501 West Freeway

Fort Worth, TX

76116

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1,450 Reviews of Moritz Kia Fort Worth

January 25, 2019

My new car experience Buying my new car from Moritz Kia was the best car buying experience of my life . I highly recommend them. Thank you for my Nissan. More

by Nana2764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Curley
Jan 28, 2019 -

Moritz Kia Fort Worth responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Moritz Kia Fort Worth Team

January 25, 2019

Good service.. wait was a little long for oil change Good service on my car.. the only problem was the wait but the service manager kept me updated on the reasons for the wait.. other than that great ser More

by Lisasuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony De Varona
Jan 28, 2019 -

Moritz Kia Fort Worth responded

Lisasuzz, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Moritz Kia Fort Worth Team

January 25, 2019

Very fast and friendly EveEveryone there is friendly and helpfulryone there is friendly and helpful, have no reason to go anywhere else. Will leave my next vehicle there als More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Gosser
Jan 28, 2019 -

Moritz Kia Fort Worth responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Moritz Kia Fort Worth Team

January 25, 2019

Customer service and service department Have never find a car dealership as good as yours good friendly people.also the service department is outstanding and fast and does a very good job More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Avant
Jan 28, 2019 -

Moritz Kia Fort Worth responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Moritz Kia Fort Worth Team

January 25, 2019

Awesome The service and communication of the sales and financial departments was outstanding. The lot had several KIA Soul models to choose from and the featu More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Draper
Jan 28, 2019 -

Moritz Kia Fort Worth responded

Thank you for the great review, Dave. Please come visit us if you need anything else, be it service or sales. Sincerely, The Moritz Kia Fort Worth Team

January 25, 2019

Very poor service after the sale Right after we bought our Kia Optima Hybrid, the driver side back tire was low. They said bring it in, on lunch I did. When I got there I was told the More

by Dont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice Curley, Dejan Siliegovic, Kathy Parks
Jan 25, 2019 -

Moritz Kia Fort Worth responded

I definitely wish to apologize for the issues you have encountered. Of course, it is our priority to insure that we correct any processes that contributed to this error. It would be most helpful to hear from you directly, so that we might fully understand the circumstances. Then we can address these issues with proper training or retraining for those who were involved, You can reach me, Larry Gwaltney, Internet Director at 817 560 6069 or the General Sales Manager, George Vazquez, at 817 560 6091. Thank you and we hope to hear from you soon.

January 25, 2019

Great cars, fantastic dealership I've purchased new cars from other dealerships in DFW and also other states over the past 40 years. But this dealership made my purchase the most ple More

by Jdrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hardick, Tony De Varona
Jan 28, 2019 -

Moritz Kia Fort Worth responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, The Moritz Kia Fort Worth Team

January 24, 2019

Simple and very good process Our overall experience with Moritz Kia and salesperson Catherine was very good. We began the process online and by phone and text with Catherine. Sh More

by Sorrento dudes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine McGary
Jan 24, 2019 -

Moritz Kia Fort Worth responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Moritz Kia Fort Worth Team

January 23, 2019

A very efficient experience. Catherine was a dream. She listened to my every concern and did her best to address them. I would highly recommend her. She is a great addition and More

by Kiadude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine McGary
Jan 24, 2019 -

Moritz Kia Fort Worth responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Moritz Kia Fort Worth Team

January 22, 2019

Oil change and Tire rotation. 1 1/2 hours The Moritz Kia Fort Worth location is the closest Kia location to our house so that is what I choose to use. Even though it is near Las Vegas Trl and More

by jmd1905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hardick, Anthony Guerrero
Jan 23, 2019 -

Moritz Kia Fort Worth responded

Thank you for the great feedback,jmd1905! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Moritz Kia Fort Worth Team

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