
Moritz Kia Fort Worth
Fort Worth, TX
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1,450 Reviews of Moritz Kia Fort Worth
Told me what to expect, performed the service and kept me up Good work friendly new service area for customer comfort, tv viewing , internet options clean restrooms, finished work was explained follow up was Good work friendly new service area for customer comfort, tv viewing , internet options clean restrooms, finished work was explained follow up was made by service mgr More
Recall Service to engine Staff super friendly. I called and they were super nice to come in when convienant. Phillip was also super nice. Explained the whole process, got me a Staff super friendly. I called and they were super nice to come in when convienant. Phillip was also super nice. Explained the whole process, got me a new loaner car, and gave me the info to get a refund for my tow! That was awesome to go out of his way to help me out. Service was faster than expected! He called when ready and I didn’t have to wait around. More
Fantastic experience. Staff is outstanding I bought my Kia Soul at Moritz. I have only done services there. They always take extra care to make me feel special. Thank you. I bought my Kia Soul at Moritz. I have only done services there. They always take extra care to make me feel special. Thank you. More
Great Experience Love the ability to set up appointments and get in and out quickly. Janna is excellent and kept me up to date on all things. Love the ability to set up appointments and get in and out quickly. Janna is excellent and kept me up to date on all things. More
Phillip Hernandez (Ft Worth Service) is the Best Always treats me like I’m the most important customer. He always provides service with a smile. An unbelievable asset to service and sales departments Always treats me like I’m the most important customer. He always provides service with a smile. An unbelievable asset to service and sales departments alike. Makes me glad I purchased my car at Moritz and why Moritz will probably be where I shop first for my next car. More
2011 Kia repair I am very pleased with the service I received at Moritz Kia Fort Worth. Mr. Philip Hernandez took wonderful care of us, and the mechanics were able to I am very pleased with the service I received at Moritz Kia Fort Worth. Mr. Philip Hernandez took wonderful care of us, and the mechanics were able to fix our car in just one day. Not only that, but they gave us a complimentary car wash. I will recommend them to friends and family, and I will return to them if our car needs more work done later. More
Jenna is a gem!! I scheduled my oil change online in just a few minutes. It was very easy. When I showed up for my appointment Jenna met me at my car and had all my I scheduled my oil change online in just a few minutes. It was very easy. When I showed up for my appointment Jenna met me at my car and had all my information pulled up and ready to go before I bearly got out of my car. She was so friendly and professional. She escorted me to the customer waiting room and offered me refreshments while I wait. She had given me an ETA when she checked me in but still came to give me updates. To top it off she had my car back to me sooner than promised. The mechanics did a great job also and did it quickly. No signs of leaks, spills, over flows or shoddy workmanship. My fluids were checked and topped off. My oil level was right on the money and they even washed it for me. I love the feeling of being able to drive away knowing the job was done right. More
Moritz Kia service is fantastic. You are met by a service representative the moment you drive up. Then they keep you updated every step of the way as your car is being serviced. I a You are met by a service representative the moment you drive up. Then they keep you updated every step of the way as your car is being serviced. I appreciate that personal touch. Thanks Joe! My car was in and out in the time promised. More
Awesome Great experience, this is the second Kia I have got from the Fort Worth location. They have a customer for life, thanks to Carlos! Your the man buddy! Great experience, this is the second Kia I have got from the Fort Worth location. They have a customer for life, thanks to Carlos! Your the man buddy! More
great customer service Drop my car off with no problems, communication was great, when my car was repaired l came and picked it up with little wait time ! Excellent job Drop my car off with no problems, communication was great, when my car was repaired l came and picked it up with little wait time ! Excellent job More