Moritz Kia Fort Worth

Jenna is a gem!! I scheduled my oil change online in just a few minutes. It was very easy. When I showed up for my appointment Jenna met me at my car and had all my I scheduled my oil change online in just a few minutes. It was very easy. When I showed up for my appointment Jenna met me at my car and had all my information pulled up and ready to go before I bearly got out of my car. She was so friendly and professional. She escorted me to the customer waiting room and offered me refreshments while I wait. She had given me an ETA when she checked me in but still came to give me updates. To top it off she had my car back to me sooner than promised. The mechanics did a great job also and did it quickly. No signs of leaks, spills, over flows or shoddy workmanship. My fluids were checked and topped off. My oil level was right on the money and they even washed it for me. I love the feeling of being able to drive away knowing the job was done right. More

Awesome Great experience, this is the second Kia I have got from the Fort Worth location. They have a customer for life, thanks to Carlos! Your the man buddy! Great experience, this is the second Kia I have got from the Fort Worth location. They have a customer for life, thanks to Carlos! Your the man buddy! More

great customer service Drop my car off with no problems, communication was great, when my car was repaired l came and picked it up with little wait time ! Excellent job Drop my car off with no problems, communication was great, when my car was repaired l came and picked it up with little wait time ! Excellent job More

Great customer service I loved dealing with Mike and Courtney at Moritz KIA. They were very helpful and made me feel like I was at home there. I was even able to take the ca I loved dealing with Mike and Courtney at Moritz KIA. They were very helpful and made me feel like I was at home there. I was even able to take the car home over night before making my decision in buying the car. I would recommend them to anyone that's out there looking to buy a new or used car. More

Amazing service every time! I have been using Moritz Kia Ft. Worth's service department for nearly 10 years and have leased 2 vehicles from them. I am always greeted when I get I have been using Moritz Kia Ft. Worth's service department for nearly 10 years and have leased 2 vehicles from them. I am always greeted when I get there, and usually by name. They stand by their promises and my vehicle is always ready when it's promised. Their new service facility and showroom is absolutely amazing! I would never take my car any where else and highly recommend any one use them for service and car purchases/leases! More

Service/oil change/tire rotation The only thing I would say I would question is if I had 2 tires checked in the yellow Was that something that needed to be fixed or just watched?? The only thing I would say I would question is if I had 2 tires checked in the yellow Was that something that needed to be fixed or just watched?? More

Maintenance Always friendly and making sure am being taking care of! I receive emails regarding coupons special regarding maintenance and that's a PLUS! Jenna mak Always friendly and making sure am being taking care of! I receive emails regarding coupons special regarding maintenance and that's a PLUS! Jenna make sure I get my COUPONS👍 More

Speedy service I came in with battery troubles. Felipe quoted a 2 hr wait. My car was ready in about an hour! I didn’t have any issues using my warranty to replace t I came in with battery troubles. Felipe quoted a 2 hr wait. My car was ready in about an hour! I didn’t have any issues using my warranty to replace the battery. Great experience. More

Great experience, highly recommend I walked into the dealership and Catherine was friendly and eager to assist me. I ended up buying a 2019 Sportage which I am enjoying driving. Everyon I walked into the dealership and Catherine was friendly and eager to assist me. I ended up buying a 2019 Sportage which I am enjoying driving. Everyone was so nice, helpful, welcoming and no one was pushy. I recommend Catherine, Greg (finance), Joe (service - I had a remote start installed), and this dealership (new, clean, and nice looking). Their pricing was comparable to other area dealerships. It has been a great experience. :) More

Bought a used car. Working with Catherine was a smooth, easy process. She was friendly, knowledgeable and made my experience with Kia great! I will be a repeat customer. Working with Catherine was a smooth, easy process. She was friendly, knowledgeable and made my experience with Kia great! I will be a repeat customer. More