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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,512 Reviews

8501 West Freeway

Fort Worth, TX

76116

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1,512 Reviews of Moritz Kia Fort Worth

March 20, 2019

Happy and satisfied Every time I go to get my car serviced I’m greeted promptly with no long waiting and Joe is always friendly and helpful. Good work and everything is e More

by Slyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hardick
Mar 21, 2019 -

Moritz Kia Fort Worth responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Moritz Kia Fort Worth Team

March 20, 2019

Routine Service I can always count to be greeted by a smiling face that’s willing to answer all my questions. My oil change was done in no time. Would recommend the More

by bradleymccrmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hardick
Mar 21, 2019 -

Moritz Kia Fort Worth responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Moritz Kia Fort Worth Team

March 19, 2019

Quick, thorough, & efficient I took my new soul in for its first service. I chose to skip the included car was due to the rain that day. I was in & out in under an hour! Very nice More

by Trailer#3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe hardick service advisor
Mar 21, 2019 -

Moritz Kia Fort Worth responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Soul purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Moritz Kia Fort Worth Team

March 19, 2019

Purchase of a Kia The sales rep Carlos was confident that I would be approved. I ‘m happy with my new Kia Soul. Fast and Quick. Very professional Service More

by RDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
Mar 21, 2019 -

Moritz Kia Fort Worth responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Moritz Kia Fort Worth Team

March 19, 2019

Car service We brought my car in at 8 and they said it would be ready in a couple of hours. It wasn’t ready when we return at 10:30. Had even started the oil ch More

by Susan$1958
Recommend Dealer
No
Employees Worked With
Scott Avant
Mar 21, 2019 -

Moritz Kia Fort Worth responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, The Moritz Kia Fort Worth Team

March 19, 2019

Poor Service Like you would expect with any dealership, you visit the service for one thing, and you beat a laundry list of “recommended” services from the technic More

by RRush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Mar 21, 2019 -

Moritz Kia Fort Worth responded

RRush, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, The Moritz Kia Fort Worth Team

March 17, 2019

Excellent Customer Service Since the first day of arriving Michael has been a great help. I'm in love with my new vehicle and I will recommend this dealership to friends and fam More

by Tesha11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hensley
Mar 18, 2019 -

Moritz Kia Fort Worth responded

Tesha11, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Moritz Kia Fort Worth Team

March 14, 2019

Great and friendly staff! Roscoe did a wonderful job getting creative to get us what we needed. Ultimately, after some work, he was able to get us in the right vehicle, even af More

by Jimenez37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Korngut
Mar 14, 2019 -

Moritz Kia Fort Worth responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Moritz Kia Fort Worth Team

March 14, 2019

Outstanding service My husband and I had looked at a car online, we went in thinking it would take a long time to look at the car but it only took minutes! Even with no a More

by Rpaiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mabe
Mar 14, 2019 -

Moritz Kia Fort Worth responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Moritz Kia Fort Worth Team

March 13, 2019

Best dealer ever Very very beautiful human being, she was honest so sweet , everything about her was awesome, she was fast u could tell she knew what she was doing, sh More

by Fergtexn54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joana Barrios Avalos
Mar 13, 2019 -

Moritz Kia Fort Worth responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Moritz Kia Fort Worth Team

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