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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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June 16, 2024

Javier made me feel like a VIP! Thank you Javier for your service. Your support team too! More

by HMZAPATA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
Jun 17, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Javier provided you with a pleasant and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

June 16, 2024

Service has always been excellent. It's our go-to for our Pro Master camper van. Isaac Borquez always fast, friendly, knowledgeable and listens. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Jun 17, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Vince, thank you for taking a moment to share your appreciation of Isaac. We truly love getting feedback from people who have been helped by our amazing team. We hope to be of service to you for many more years!

June 13, 2024

We are so happy that we decided to bring our vehicle to this dealership for our service needs! Isaac is amazing! He’s very knowledgeable, professional and pleasant! We feel very confident with him being ou More

by marty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Jun 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Marty, thanks for letting us know Isaac and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

June 12, 2024

With my unexpected car issues, I came to this location with stress and anxiety but thanks to the team here they found the problem quickly and the turnaround time was better than expected. Big thanks to Ja More

by Diamond M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 12, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Diamond, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Javier and the team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 10, 2024

I recently had the pleasure of getting my oil change done at CDJR, and I must say, the experience was top-notch! Javier Gonzalez was the service professional who assisted me, and his exceptional service trul More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Richard, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

June 10, 2024

Alan was taking care of me from drop-off to pick-up, keeping me informed of the status and contacted me when additional items were found and needed to be addressed. After having 2 very negative experien More

by akoeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the awesome feedback! We're delighted the value of Alan's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

June 09, 2024

Javier González was helpful and prompt when providing updates on my vehicle. Javier made sure to cover all areas of pending issues to be resolved on my truck to keep it running efficiently More

by David and Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier González
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Javier's assistance, David and Maggie! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 09, 2024

Javier at Jeep was very helpful & communicative. I appreciated the good quality service I received. More

by hannahisomura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Hannah! We're pleased you had another great service experience with us, and that Javier made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

June 08, 2024

Took my car in for a repair and was given a courtesy drive home. I can't say enough about Fred and his co-workers in the service department. They are the most pleasant people. I know we all have issues More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit with Fred! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 08, 2024

Thanks Javier for getting my truck taken care of! Great communication see you on my next service More

by richard.rudy.barbosa
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Richard, thanks for letting us know Javier and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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