Ed Teshima

Monrovia Chrysler Dodge Jeep Ram responded

We couldn’t be happier to hear about your visit! Attentive, helpful staff who explained what needed to be done and got it finished quickly is exactly what we aim for. Thanks again, and take care on the road!

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re so glad Kyle was helpful and that Antonio made such a lasting impression. Hearing that he’s one of the best managers you’ve worked with in 40 years of purchasing vehicles means a lot to our team. We truly appreciate your business!

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful you took the time to share your experience with us. Congratulations on your new purchase! It's wonderful to hear how clean and inviting the facility felt, with everyone so helpful and friendly, and that a follow-up call the next day rounded out the experience. Please let us know if there is anything more we can do for you.

Monrovia Chrysler Dodge Jeep Ram responded

Rudy, Thank you for this wonderful review! Fast, honest, and great customer service all around, that's exactly what we strive for!

Monrovia Chrysler Dodge Jeep Ram responded

H B, Thank you for this excellent review! We're glad Hansel and Mark provided a relaxed, stress-free buying experience, and that our finance manager made the paperwork process quick, clear, and professional. Congratulations on your new car and thank you for your recommendation

Monrovia Chrysler Dodge Jeep Ram responded

Christian, We sincerely apologize that your experience fell so far short of the standard we strive to deliver. We would very much welcome the opportunity to learn more about what went wrong and work toward making things right. Please don't hesitate to reach out to us directly at your earliest convenience so we can address your concerns properly. Respectfully, Monrovia Chrysler Dodge Jeep Ram

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty and for this wonderful review! We're thrilled Javier's prompt check-in and the collaborative effort of our entire service team made your most recent visit such a smooth and efficient experience. Identifying and resolving every concern within the estimated timeframe is a standard our team works hard to uphold and it's wonderful to hear that came through so clearly. We truly appreciate your recommendation and look forward to welcoming you back for every future service need!

Monrovia Chrysler Dodge Jeep Ram responded

Knowing that our team's transparent communication and frequent updates made you feel genuinely well taken care of throughout the entire process means everything to us. We never want any customer to feel left in the dark and we are so glad that came through so clearly.

Monrovia Chrysler Dodge Jeep Ram responded

Leonardo, We're so pleased to hear that Xavier delivered such a helpful and attentive experience. Knowing that he made himself personally available for any future needs is exactly the kind of customer-first commitment we are very proud of. We'll be sure Xavier hears your kind words and we look forward to welcoming you back in the future!