Guillermo Hernandez
Guillermo Hernandez at Monrovia Chrysler Dodge Jeep Ram

Guillermo Hernandez

Sales

Monrovia Chrysler Dodge Jeep Ram

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
83 Reviews
4.6

83 Reviews

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83 Reviews of Guillermo Hernandez

April 28, 2026

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Employee Rating

This is my go-to dealership. The team members are always very attentive, friendly, and helpful. This most recent experience was no exception. From the moment I pulled into the ma More

by greganjwingert
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty and for this wonderful review! We're thrilled Javier's prompt check-in and the collaborative effort of our entire service team made your most recent visit such a smooth and efficient experience. Identifying and resolving every concern within the estimated timeframe is a standard our team works hard to uphold and it's wonderful to hear that came through so clearly. We truly appreciate your recommendation and look forward to welcoming you back for every future service need!

April 07, 2026

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From beginning to end they were amazing. Communication was very transparent and easy to understand. Made sure we were trying taken care of and updated us frequently. More

by adilmansalamanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Knowing that our team's transparent communication and frequent updates made you feel genuinely well taken care of throughout the entire process means everything to us. We never want any customer to feel left in the dark and we are so glad that came through so clearly.

January 16, 2026

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Transparent and helpful. Excited for what’s to come. Thank you for all the assistance. More

by B. Ntagu
Sales Price Transparency
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Recommend Dealer
Yes
Jan 16, 2026

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We’re glad to hear you found the experience transparent and helpful. We appreciate the opportunity to assist you and look forward to what’s ahead.

December 04, 2025

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Excellent service car i got is clean carfax nice driven quick service good customer service More

by Jd.co
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Trade-in Experience
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Recommend Dealer
Yes
Dec 04, 2025

Monrovia Chrysler Dodge Jeep Ram responded

We're so pleased to hear that you received excellent service and that you're happy with your vehicle's clean Carfax and condition. We appreciate your business and look forward to serving you in the future.

October 22, 2025

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Service was great, I did not have an appointment scheduled but got assisted the same day would definitely be coming back for my future needs. More

by jess12329892
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 09, 2025

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Frauds ! your finance guy is a fraud! The salesman only one thing the finance guy had me sign another. You guys are fraud. It’s disgusting and putting on yelp More

by TALKWITHLAURAREYES
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Recommend Dealer
No
Sep 10, 2025

Monrovia Chrysler Dodge Jeep Ram responded

We are sorry to hear about your less-than-outstanding experience. Please know we take pride in providing high-quality service to each customer, and we would like to speak with you to address your situation. At your earliest convenience, please contact me. - Charles Ma, cma@monroviacdjr.com or (626) 507-9500

September 04, 2025

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Guillermo Hernandez, was very articulate, and knowledgeable about the entire process, which made it so comforting for me every step of the way. More

by GMERITNEWS
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Garcia, Ed Teshima

Sep 05, 2025

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

August 24, 2025

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Great team to work with. .Jose H is very helpful to work with us in getting our Jeep More

by JAPT1029
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Recommend Dealer
Yes
Aug 25, 2025

Monrovia Chrysler Dodge Jeep Ram responded

Congratulations on your purchase! Our team truly enjoyed having you here, and we wish you many happy and safe miles. Come back to see us!

July 25, 2025

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YO! ! WadUp Y'all! So check it! I been droppin off my work service vans here now fo lik a min....and these dude are dope... ya heard! They be quick a More

by EGOLDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Tobar, Anthony Rubio, Hansel Enciso, Alberto Garcia, Mario Moron-Soto, Andres Martinez , Isaac Borquez, and dat one dude, jaun or jaiver

Jul 28, 2025

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the great review and your business! See you next time!

June 24, 2025

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Employee Rating

We had a great experience and were pleased with the car we purchased for my daughter. More

by HOMESBYCARMINE
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Recommend Dealer
Yes
Jun 25, 2025

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! Our team wishes you and your daughter all the best with the new vehicle, and we are here to help with any future needs. Come back to see us!

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