Monrovia Chrysler Dodge Jeep Ram

Isaac Borquez and the whole team at Monrovia CDJR did an outstanding job getting my oil changed. They are always professional and work to keep their customers happy. outstanding job getting my oil changed. They are always professional and work to keep their customers happy. More

Theu were able to squeeze me in for an oil change and tire rotation before the cut off time (5pm). Very nice, answered my questions. (Also appreciated the service dept. having the part i needed in stock) tire rotation before the cut off time (5pm). Very nice, answered my questions. (Also appreciated the service dept. having the part i needed in stock). Didnt really like the grease on my interior and windsheild, but easily cleanable. I also wasnt sure why my setting were changed to metric, but again easy fix. My own pet peeve is that they didnt put air in my tires and match the psi on all 4. Will def be back though for my next oil change. More

Everyone was extremely courteous and professional. Josh, in the service department gets 5 gold stars! Personable and professional! Josh, in the service department gets 5 gold stars! Personable and professional! More

I am so impressed with the efforts of Isaac and your entire service team that worked on my Gladiator Mojave. The oil change, tire rotation, and replacement of both batteries were all completed in approx entire service team that worked on my Gladiator Mojave. The oil change, tire rotation, and replacement of both batteries were all completed in approximately 90 minutes. Thanks to all for a great experience. More

Good services and friendly staff working there satisfied fixing my car well best service dealer fixing my car well best service dealer More

Isaac has been our Go-To person for a few years and we always leave happy!! He is amazing and very professional and we know that our vehicle is in good hands with him. In addition, he is a good listener always leave happy!! He is amazing and very professional and we know that our vehicle is in good hands with him. In addition, he is a good listener, very knowledgeable, and personable and we appreciate his honesty and that he always keeps us updated! More

Javier did an amazing job communicating, listening, and helping us. He communicated throughout the process of getting our car fixed and was there for us every step of the way. helping us. He communicated throughout the process of getting our car fixed and was there for us every step of the way. More

Excellent customer service. Everyone is great. My husband and I enjoy taking our cars there. Everyone is great. My husband and I enjoy taking our cars there. More

Javier explained the process and offered suggestions. He called when he said he would. I like the new space! He called when he said he would. I like the new space! More

We were presented a potential deal via an email. We asked questions about the proposed vehicle. We agreed to come in based on the response to those questions. When we arrived the vehicle did not We asked questions about the proposed vehicle. We agreed to come in based on the response to those questions. When we arrived the vehicle did not have the options that we were told it had. We ended up buying a different vehicle. Classic bait and switch. We had trouble getting a straight answer on the price of the car. We were offered a stupid interest rate which as soon as we questioned it, was dropped by over 3%. The sales tactics at this dealership are horrible. Every slimy used car sales man trick in the book.! After we purchased the car, the check engine light cam on while driving home. We took it back to the dealership a couple of days later. They determined it was an oxygen sensor but didn't have one in stock to replace. Told us they would order one and should have it in by middle of the week. It is now a week and a half later and they still don't have the oxygen sensor. Nothing about this purchase has been right. Stay Away from Monrovia Chrysler Dodge Jeep Ram! More