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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,398 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,398 reviews

July 24, 2024

Alan was very helpful and made the process to service my jeep effortless and understandable to the lay person! More

by lauren.hcwlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 25, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Lauren, We are grateful for you leaving Alan this exceptional review! We are thrilled to hear that Alan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very helpful and made the process effortless and understandable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 23, 2024

Isaac was very helpful highly recommend. Explained to me what was the problem and gave me a solution. More

by eguerrero4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Jul 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac has provided for you. We look forward to your next visit!

July 20, 2024

Will never buy another vehicle Monrovia Chrysler Dodge Jeep Ram or any other associated dealership. More

by leolouissimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to share feedback with us. I do apologize for your experience, and regret whatever circumstances have brought you to this decision. I would definitely like to hear more from you but I cannot identify you in our system with the name given here. Please consider contacting me directly so that I may give your concerns the attention they deserve. Thank you. Tony Walker Service Manager Monrovia CDJR twalker@monroviacdjr.com

July 19, 2024

Alan is the best! He is very knowledgeable, got excellent communication skills and very polite. More

by carlosv2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Carlos! We're delighted the value of Alan's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

July 19, 2024

There's know words for this bad service and the reliability of Chrysler vehicles and performance ! More

by swolfe2493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
July 19, 2024

Jake was great, very personable and very interested in the vehicle for sale and me as a customer. Great car, it just took a little to long to go through the process. Overall, very happy with the dealersh More

by sfoster916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake de Quattro, Paul Wang
Jul 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Steve, nothing means more to us than your satisfaction, so thank you for your awesome review of Jake! We're pleased Jake did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new car!

July 18, 2024

Easy to make an appointment. Friendly service techs. Speedy turnaround and a car wash too. Excellent service experience More

by gvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Jul 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We always appreciate hearing how our service team is doing. Thank you for telling us the highlights of your Jeep's visit! We hope you won't hesitate to stop by when we may be of service to you again.

July 18, 2024

It was excellent and very efficient. Will be back . It didn’t take so long to service to be done with my car . More

by danny.estrada3270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez, Fawzi Subaih
Jul 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're glad our service team handled your Jeep's needs in a very timely manner, Danny. Please don't hesitate to reach out if we may be of service to you again. It is our pleasure to assist you with your automotive needs.

July 18, 2024

I give Paul Five stars he was a great asset of the team. Stayed late closing the deal, and up early finishing our obligations. Gabriel the manager was very supportive in the deal, Ed the financial manager More

by appliancetechdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Rivera, Jake de Quattro, Paul Wang
Jul 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your very encouraging words about our awesome team. Paul, Gabriel, Ed, Mario, and Denise are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

July 17, 2024

Issac Borquez provided excellent service as soon as I arrived and until my vehicle's service was completed. Issac kept me informed and expressed how my vehicle was performing. I will return to Monrovia C More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Borquez
Jul 17, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Isaac provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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