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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,398 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,398 reviews

August 07, 2024

Service Advisor was very helpful and attentive throughout service kept me updated and got me everything I needed will be returning thank you! More

by aloreto817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

August 07, 2024

Vehicle entered shop, services provided, vehicle picked up. Everything went smoothly. No complaints form my end. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit, Bob! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 07, 2024

Came in to have a wireless charger installed on my BRAND new truck....left with an installed charger and broken back seats! The ventilated/heated seats no longer work and they say I have to wait a week to g More

by brant626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your concerns with us. We're truly sorry for the inconvenience you're facing and we understand your frustration. In the meantime, please feel free to contact me if I may address any further questions. Thanks again for your feedback. Fawzi Subaih General Manager Monrovia CDJR fsubaih@monroviacdjr.com

August 07, 2024

Best dealership to have your car serviced. Thanks so much Josh and Javier for always making sure that my jeep is running in tip top shape! More

by David Siegrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Josh
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, David! We're pleased you continue to receive the best care and guidance from Josh and Javier. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 06, 2024

Paul and Hansel were great did everything possible to get me into a new car More

by moniquegutierrez74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wang
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Monique, thanks for letting us know Paul and Hansel provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Monrovia CDJR!

August 05, 2024

Javier and his team do an excelled job of treating the customer as their top priority from the time you book your appointment. They communicate everystep of the way and make the whole experience enjoyable More

by quiksilver1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much! We're pleased you had another great service experience with us, and that Javier made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

August 04, 2024

It was and amazing experience and And they treated us very well, in happy with my new car Thank you More

by KEKA0530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with us! Thank you for taking a moment to share the highlights. We wish you all the best in your new Jeep, from the entire team at Monrovia CDJR!

August 04, 2024

Received great service and Javier demonstrated excellent customer service. This is definitely my Jeep dealership. More

by chrissforell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Chris, thank you for reporting on the exceptional work Javier and our service team did for you! It is always our pleasure to help you keep your Jeep in top shape. Thanks for choosing Monrovia CDJR!

August 03, 2024

Excellent experience at this dealership! Hansel was amazing, and his manager Gilbert equally so. Neither one exhibited any of the negative qualities of dealer sales people...no games, no gim More

by Ark Sardarov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Ark, we're thrilled you enjoyed a satisfying and smooth dealership experience with Hansel and Gilbert! Thank you for taking a moment to share the highlights. We wish you all the best in your new Grand Cherokee, from the entire team at Monrovia CDJR!

August 02, 2024

Alberto knows how treat customers correctly. He has great customer service. He knows how to make the customer happy. More

by Waldobeast69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Waldo, thank you for recognizing Alberto's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Alberto and the Monrovia CDJR team may serve you.

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