Milton Ruben Toyota of Augusta
Augusta, GA
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765 Reviews of Milton Ruben Toyota of Augusta
Poor Quality I went to the dealership as I am having problems with my key unlocking and locking my doors. After an hour and a half of waiting, I was told my bill I went to the dealership as I am having problems with my key unlocking and locking my doors. After an hour and a half of waiting, I was told my bill for repair would be $600.00. My vehicle is 3 years old and I was told that "mechanical" problems were the reason for my lock system of the car not working properly. I was asked how many times I use my keys to lock and unlock my door! Are you kidding me? sounds like poor quality of the parts used in my car doors. I would not recommend this dealership to anyone. They were vague, unconcerned and offered no resolution other than less use of my keys to lock my doors and a $600.00 repair bill. I was billed $100.00 for diagnosing the problem, which was misdiagnosed! I was told only my right passenger door lock system needed to be replaced, however upon leaving I showed the service advisor that my front drivers side door was not working as well. Really???? This visit was a total waste of my time and efforts! I wouldn't recommend anyone purchase a Toyota!! More
Great gift from my husband My new 2016 4 runner was a gift from my husband. The salesman, Paul Ward, was patient and understanding while woking with him. He worked very hard to My new 2016 4 runner was a gift from my husband. The salesman, Paul Ward, was patient and understanding while woking with him. He worked very hard to make sure my husband was given every incentive and perk to drive down the price to an affordable monthly payment. Thank you! More
Great experience Rebekah and the staff was very professional and honest. They didn't waste my time haggling, I told them what I was able to pay and they made it work. Rebekah and the staff was very professional and honest. They didn't waste my time haggling, I told them what I was able to pay and they made it work. Overall great car buying experience. Ps. Finance guy was pretty awesome! More
Fun and Satisfied I finally got my ride, a 2016 Toyota Corolla! Friendly sales men. Mr Reggie single handedly took care of me. I truly recommend this dealership for any I finally got my ride, a 2016 Toyota Corolla! Friendly sales men. Mr Reggie single handedly took care of me. I truly recommend this dealership for anyone...especially if you're a first time buyer. More
Professional I was rather stressed over buying my first brand new vehicle. Paul helped me get the vehicle I wanted at the monthly payment I was looking for. I was rather stressed over buying my first brand new vehicle. Paul helped me get the vehicle I wanted at the monthly payment I was looking for. More
Fun and Fair My sales consultant was knowledgable and very helpful! She was through and personable. I received a fair trade for my truck and a good price on my new My sales consultant was knowledgable and very helpful! She was through and personable. I received a fair trade for my truck and a good price on my new purchase. Yes, I would recommend this dealership to others! More
2015 Nissan Frontier Dennis Giles was our salesman. Obtained a very reasonable trade-in value to enable the purchase of the truck. The entire process was done very profe Dennis Giles was our salesman. Obtained a very reasonable trade-in value to enable the purchase of the truck. The entire process was done very professionally and my wife and I left the dealership feeling we accomplished something very good. All the employees in the dealership are very friendly making you feel like family. More
Bought a mini van Paul ward was a pleasure to deal with. He was interested in my happiness. He worked hard to get me the vehicle that would best serve me. He was intere Paul ward was a pleasure to deal with. He was interested in my happiness. He worked hard to get me the vehicle that would best serve me. He was interested in what I needed not what he thought I needed . Thanks Paul . More
2016 Tundra William Jennings was our salesperson. Mr. Jennings was knowledgeable, friendly and went "above and beyond" in helping with our purchase. He came int William Jennings was our salesperson. Mr. Jennings was knowledgeable, friendly and went "above and beyond" in helping with our purchase. He came into the dealership even though it was his "day off" when we came to finalize paperwork and pick up the truck. He has called several times to make sure we were satisfied and had no questions or problems. More
Purchase of 2016 RAV4 Milton Ruben Toyota of Augusta Georgia The experience I had at this dealership was more than anyone could imagine. Everyone was so helpful and courtesy. The employee Mr. Larry Shuler that h The experience I had at this dealership was more than anyone could imagine. Everyone was so helpful and courtesy. The employee Mr. Larry Shuler that helped with the selling of the car was very knowledgeable and so friendly. He did not talk over your head but explained everything so that I would understand. He showed me where everything was located on the car before we did the test drive. I was so happy with the price that he quoted to me when we were finished that I almost cried. He explained about the warranty and about the key. When we went to finance the gentleman was very courtesy and explained everything to me before we closed the deal. I would recommend this company to any and everyone that I know. More