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Milton Ruben Toyota of Augusta

Augusta, GA

3.0
767 Reviews

3514 Washington Road

Augusta, GA

30907

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767 Reviews of Milton Ruben Toyota of Augusta

August 24, 2017

Excellent customer service I received excellent customer service in purchasing the first new vehicle I have had in 11 years! Boy have things changed. The dealership was very hel More

by Emydunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Giles mainly
Aug 25, 2017 -

Milton Ruben Toyota of Augusta responded

Thank you so much for this great feedback! We love hearing from our happy customers, it truly makes out day! Congrats on your new vehicle, we know you will love it!

August 17, 2017

Out of state Purchaser Live out of state, Alphonse Pleming came in on his time off to help me. He was top notch and handled everything better than I could have ever asked fo More

by Lori K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Pleming
Aug 22, 2017 -

Milton Ruben Toyota of Augusta responded

Your awesome feedback truly made our day, Lori! It's wonderful to hear that Al was able to provide you with an enjoyable experience. Feel free to reach out to us if there’s anything else we can do for you.

August 11, 2017

New Tundra Purchased a new Tundra on August 10. Kelton Hayes was my sales person. He did a great job showing me available trucks and answering questions withou More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelton Hayes
Aug 22, 2017 -

Milton Ruben Toyota of Augusta responded

Thank you for the great rating and feedback, JS. We are very happy to hear that Kelton was able to provide you with an easy car buying process and enjoyable experience. We want every customer to be satisfied with their visit here at Milton Ruben, and we’re happy that this was the case for you. Please feel free to visit us again if you need any further assistance.

July 31, 2017

poor work quality the battery in my RAV4 die. my son took the car to the dealer and they replace the battery. After my son got back home, I took a quick look to the ne More

by cantry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech: Harold Williams, Serv Advisor: Justin Moore
Aug 01, 2017 -

Milton Ruben Toyota of Augusta responded

Good Afternoon, We are sorry to hear that you left our dealership feeling uncomfortable with your transaction. We always want all of our customers to feel comfortable and happy after leaving us. We urge you to reach out to our Service Manager, Wesley Story, at 706-868-5454. He would like to discuss your battery issue further and make sure that you were not overcharged for your replacement. Thank you and have a great day!

July 21, 2017

Just right Was a great experience got just what i was looking for. Customer service was friendly and patient. Everyting was smooth and quick. No problems at all. More

by Oct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peak
Jul 24, 2017 -

Milton Ruben Toyota of Augusta responded

Thank you so much for this awesome positive review. We love hearing back from our happy customers! We will pass this along to Chris, we know he will be so glad to see it! Thank you again and have a great day!

July 18, 2017

Great! Overall I had Excellent Customer Service! I got all the features I was looking for in my new car for the right price! Now go get yours! More

by Frankie S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham
Jul 19, 2017 -

Milton Ruben Toyota of Augusta responded

Frankie, thank you so much for reaching out to us! Abraham is a great asset to the team and we never get tired of hearing from his happy customers! We will pass this along to him, we know it will make his day. Thank you for choosing Milton Ruben and have a great day!

July 15, 2017

Not Worth His Time My husband and I were looking for a new vehicle and planning to buy within the week. I was told by one of the managers that basically I wasn't worth h More

by No Worth His Time
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Wilkins, manager
Jul 17, 2017 -

Milton Ruben Toyota of Augusta responded

We are so sorry to hear that we disappointed you. It is never our intention to make our customers feel less than important. We would love the opportunity to earn your business, we have several other Sales Consultants and Sales Managers that you can work with. Could we give you a call to discuss options? Let us know. Thank you for taking the time to reach out and please feel free to reach out to us if there's anything we can do for you.

July 06, 2017

Great Buying Experience Great experience. Recieved a good price a new Tacoma as well as my trade. Caleb W. and the staff were not pushy at all and were all about agreeing o More

by tacoma0417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb W
Jul 11, 2017 -

Milton Ruben Toyota of Augusta responded

Congrats on the new Tacoma! We know you will love it. Thank you so much for taking the time to give our Sales staff a shout out. We know Caleb will be so glad to read this. Thank you so much for choosing Milton Ruben and have a great day!

July 05, 2017

Excellent service and sales We have bought multiple cars from Milton Ruben, and we routinely use their service department to take care of them. In almost ten years now, they have More

by toyotafamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Neagus
Jul 11, 2017 -

Milton Ruben Toyota of Augusta responded

Thank you so much for taking the time to reach out to us! We love hearing back from our happy customers and we are always striving to provide the best possible experience. We are lucky to have such loyal customers such as yourself. Thank you so much for choosing Milton Ruben, have a great day!

July 03, 2017

Buy your next vehicle from Al Pleming We've purchased two vehicles from Al Plemings over the last 3 months. He provides amazing customer service. He's extremely professional and friendly. More

by Gator7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pleming
Jul 11, 2017 -

Milton Ruben Toyota of Augusta responded

Thank you so much for taking the time to reach out to us! We love hearing back from our happy customers, it truly makes our day! Al is a GREAT Sales Consultant and we are so lucky to have him as part of our team. We know he will be so happy to read this. Thank you so much for choosing Milton Ruben and have a great day!

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