Mike Patton Ford Lincoln

I spent several days going back and forth with car salesman Jimmy Purnel trying to make a deal on a new F150. When I asked Jimmy to send me a copy of the bill of sale on the first truck we discussed salesman Jimmy Purnel trying to make a deal on a new F150. When I asked Jimmy to send me a copy of the bill of sale on the first truck we discussed , he objected , stating that I was just going to use that information to get a better deal from another dealer. He actually took pictures of the right column of the bill of sale , cutting off most of the pertinent information and texted it to me. After I saw the bottom line price it didn't matter anyway as the price was much higher than the other deal. In this conversation I mentioned that I had a deal for 0% 84 months , $560 a month. He called me back just a few minutes later and told me he had a truck with more options for $555 a month. I looked over the truck and agreed to take that deal. Well, when we spoke next about him sending me a bill of sale and me filling out a credit application the monthly payment had gone up to $620 a month. 620-555=65X84=5460. So he was trying to raise the agreed upon price by $5460. I of course ended the conversation. I was then contacted by the sales manager Jose, followed by the general manager David Ray. David explained that mistakes were made and that Jimmy had been given some bad information and that he need s a little training. David went on to apologize profusely and explain that this is not how they do business. David then got the details on the truck I was shopping for and promised to do his best to make this right. Well about 5 hours later I had not heard from David so I called him and was told that he didn't see anything he could do. Apparently David didn't have enough respect for me or my time to call and tell me that. The bottom line is they are Liars with no respect for their customers. In responding to this review, David Ray attempts to paint this as a situation where the dealership didn’t have the truck I want,had not seen my trade so they couldn’t make a deal . The real issue that he won’t address is the fictitious price I was given for a truck in the lot that he would not stand behind. As far as the trade, I had submitted pictures and mileage of my car as requested . The trade was going to be picked up and the truck delivered per Covid 19. More

Mike Patton Ford This was my first experience with Mike Patton Ford. I drove from Newnan and let me tell you it was worth the trip. Mike Smallwood greeted me at the do This was my first experience with Mike Patton Ford. I drove from Newnan and let me tell you it was worth the trip. Mike Smallwood greeted me at the door. By the time we were done with my purchase of a new F-150. I left the dealership feeling like a made a new friend in Mike Smallwood. I would recommend this dealership to everyone. More

Great place to do business! Love our Miss Ruby that we bought here. It’s a ruby red Ford Escape. Mike Smallwood was our salesman. Highly recommend him. He will find you what you Love our Miss Ruby that we bought here. It’s a ruby red Ford Escape. Mike Smallwood was our salesman. Highly recommend him. He will find you what you want and get the financing that you need!! More

Our tenth car from Mike Patton Auto We have been buying our cars from Mike Patton for thirty years and have had nothing but positive experience with sales and service. We just purchased We have been buying our cars from Mike Patton for thirty years and have had nothing but positive experience with sales and service. We just purchased our second car with Mike Smallwood and he is one of the best salesman we have had the pleasure of dealing with. Josh in the service department made us feel like family. I recommend them highly for your next purchase. More

awesome service Mike Smallwood took awesome care of me. Very good salesman! I will be a repeat customer. Very easy to work with and very nice dealership. All employee Mike Smallwood took awesome care of me. Very good salesman! I will be a repeat customer. Very easy to work with and very nice dealership. All employees were outstanding. More

First Ford in 30 years I've been buying new cars for the last 40 years and a bad experience 30 years ago took Ford off the table as a truck option, however I decided to comp I've been buying new cars for the last 40 years and a bad experience 30 years ago took Ford off the table as a truck option, however I decided to compare shop a Ford against a Chevy, knowing that Chevy would probably win, Mike Smallwood won me over to Ford. Without a doubt this is the best buying experience I have ever had. We conducted the bulk of the deal online and Mike was right on the ball, low key but fast follow-up, and none of the typical dealership nonsense. Mike did his research on what I was looking for asked pertinent question and in my mind put together an awesome deal for me. More

Everything went perfectly No wait got my SUV in on time. Iwill never drive anything but a Ford Truck or SUV. These vehicals saved my husbands life twice No wait got my SUV in on time. Iwill never drive anything but a Ford Truck or SUV. These vehicals saved my husbands life twice More

The best I've ever had buying a car. Great Great experience with Marcus he a good salesman he was helpful as he can be.He was very professional and very courteous. The Time was short Great Great experience with Marcus he a good salesman he was helpful as he can be.He was very professional and very courteous. The Time was short and comfortable. More

Great company, great salesman and great car! I purchased a 2019Ford Explorer and loved Mike Smallwood who did an excellent job handling the sale, explaining the features on the car and making sur I purchased a 2019Ford Explorer and loved Mike Smallwood who did an excellent job handling the sale, explaining the features on the car and making sure I was a happy purchaser. David Patton made sure I got the best deal and I loved dealing with him and Mike. More