Mike Patton Ford Lincoln

First I have to say that I have all my service work performed here. The folks here do a great job and the wait is never as long as I thought it would be. Have walked in several times with an "obscur performed here. The folks here do a great job and the wait is never as long as I thought it would be. Have walked in several times with an "obscure" problem that we could not replicate upon my arrival there, so they could not repair at that time.....even so Jerry Keith asked a mechanic to walk out and have a look each time. Finally got the truck to have the problem while I was there....they took the truck in immediately (no appointment) and got it back to me the next day repaired. Wouldn't take my truck anywhere else. More

The reason that I bought a new car from you was because of your service personnel. They make me feel comfortable and are very nice. The people that I am most familiar with are; Robbie Pearce, Wes Blythe an of your service personnel. They make me feel comfortable and are very nice. The people that I am most familiar with are; Robbie Pearce, Wes Blythe and Jerry Keith. My new car salesman was Michael Smallwood who was extremely patient. More

When my 2011 Ford Explorer would not start I called two other Ford Dealers near me before talking to Mike Patton in LaGrange Georgia. When talking to the Griffin Ford dealer about a loaner vehicle while other Ford Dealers near me before talking to Mike Patton in LaGrange Georgia. When talking to the Griffin Ford dealer about a loaner vehicle while my BRAND NEW Ford was in the shop, she said they just didn't do that. I then asked how I would get home and she said "oh, we have plenty of guys here that will take you home" I told her that I had to get to work the following day and I was beginning to get upset. Then she told me to "calm down". I cannot believe someone who is in customer service would actually tell a customer who was upset to calm down. She offered me NO solution to my issue with my new car other than to bring it in or have it towed and to calm down.. I was very offended by her behavior. The McDonough dealer told me that they didn't offer any kind of help w/ loaner vehicles unless i signed up for that program. THEN I called MIKE PATTON!!!!! Jerry Keith was the first person I spoke with. He asked me how many miles the vehicle had (17K) so he reminded me of Ford Roadside Service. He told me they may be a little farther from my home than the number of miles covered but I could request my vehicle to be sent there. When we arrived at the dealership, they were out of loaners but they went to a leasing service they do not normally use to provide a vehicle for me to use while mine was being repaird. They called me with daily updates every step of the way. MIKE PATTON FORD GOES ABOVE AND BEYOND! They care about their customers and set the standard of service. others could learn from them!!! and should!!!! signed your number one fan.... More

Patton service department is extremely easy to work with. If as a customer I take the time to make an appointment the service is always completed in a timely manner, they leave a phone message when it is re If as a customer I take the time to make an appointment the service is always completed in a timely manner, they leave a phone message when it is ready, and if I need a loaner vehicle there is never a problem. This is the only manufacturer/new car dealership that I use for vehicle service. More

Great experience! Honestly had a great time with these guys buying my car! I had very specific requirements for my new car and they were extremely patient in helping me find exactly what I was looking for guys buying my car! I had very specific requirements for my new car and they were extremely patient in helping me find exactly what I was looking for. I am totally satisfied! More

My wife and I were looking for an affordable, safe car with a great monthly payment; JASON GALE and JULIUS NAGY worked with us to find the car we wanted at a price we could afford. Their friendliness and with a great monthly payment; JASON GALE and JULIUS NAGY worked with us to find the car we wanted at a price we could afford. Their friendliness and overall expertise was fabulous and I never felt hassled or stressed with the car buying experience. They presented the facts in an easy-to-understand, helpful way and worked with us until we drove away with a terrific deal on a fantastic car!! I would happily recommend Mike Patton to anyone looking for a car, new or used. Thank you to EVERYONE that was involved in our experience and my family and I are looking forward to many more years with the Mike Patton family! More

Brents first priority was to get to know my needs. I did not feel any pressure what so ever. He was there to listen to me, and because of that he was able to find the perfect vehicle that would meet my need not feel any pressure what so ever. He was there to listen to me, and because of that he was able to find the perfect vehicle that would meet my needs. He was with me throughout the whole transaction. Very proffesional and patient. I am happy that I brought my business to Paton. I will definelty return. I am very happy with my purchase-just love the car. More

They got me in quickly without an appointment. Wesley took care of everything and the truck was service and out when promised. Very good customer service. took care of everything and the truck was service and out when promised. Very good customer service. More

We saw a vehicle that we were interested in on Autotrader.com. I called late on Saturday afternoon to arrange a visit to see the car. They told me to come on and they would wait on us. We arrived Autotrader.com. I called late on Saturday afternoon to arrange a visit to see the car. They told me to come on and they would wait on us. We arrived about 30 minutes before closing time and they stayed 2 hours after closing time to work with us. We were contemplating trading two vehicles, one of which was at home. They gave us a trade in price for both of our vehicles and a final price for our transaction. We did not buy that night but they did not pressure us for a decision. They thanked us for coming and we left to return home to ponder our decision. Due to their shop being closed for their employees to have the opportunity to worship on Sundays, we were able to consider our decision until Monday. We called back Monday morning and set a time to close our deal and they told us that they had marked the car down an additional $500, making the deal even sweeter. Jason treated us as his only customer the entire time he worked with us. George entertained us through the paperwork and made it a painless process. The entire car buying process was the best I and my wife have ever experienced. My recommendation for the Mike Patton Family could not higher. It was a truly good experience thanks to Jason and George. More

Mike Smallwood was friendly, courteous, knowledgeable and easy to work with. He helped to locate the color and option combination we were looking for in our new Focus. The no presure sale and low prices are easy to work with. He helped to locate the color and option combination we were looking for in our new Focus. The no presure sale and low prices are what sold us on purchasing from Mike Patton. We will be happy to recommend this dealership to our friends and family. More