Mike Patton Ford Lincoln
LaGrange, GA
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283 Reviews of Mike Patton Ford Lincoln
Had a good experience. Very friendly although it seemed like it took forever but they were very thorough so that was a plus. Made some errors but recognized and fixed them. They took care of me and explain like it took forever but they were very thorough so that was a plus. Made some errors but recognized and fixed them. They took care of me and explained in good detail how to use all the technology my new Jeep. I would definitely come back again. More
Thomas is a fantastic person to buy a car from. He genuinely cares about the customer and wants to make them happy, but also makes sure to stick to their budget constraints. He spent most of the day w genuinely cares about the customer and wants to make them happy, but also makes sure to stick to their budget constraints. He spent most of the day with me in order to help me make a decision because I did not know exactly what I wanted. He used a generic questionaire to find out more about me and my needs/wants in a car and showed me several suggestions before we test drove the Ford Fusion and Ford Focus. The test drives were lengthy and Thomas was able to share his knowledge about the cars on the drives. Thomas also explained the no-hassle pricing program as well, which is a GREAT idea! I laughed most of the day and did not have to wait very long for quotes or haggle the price because it was as low as it could be. It was a low stress situation through the whole process. Amazing program! Julius was fun to be around as well and allowed me to ride along for the test drive for my trade-in. He carefully inspected the vehicle and gave me the most value for my trade-in. George was great too! Although he talked a little bit fast, he slowed down to accomodate me and was patient when I was taking a little while to make a service contract decision. He also helped me with some calculating as well. Overall, I had a fantastic experience at the dealership itself and would reccommend Thomas to anyone and everyone that comes to Mike Patton! More
Had a good experience in dealing with Mike Smallwood (sales agent) and Julius Nagy (with trade-in). Low stress, all my questions were answered promptly. Would recommend Mike Smallwood and Mike Patton. (sales agent) and Julius Nagy (with trade-in). Low stress, all my questions were answered promptly. Would recommend Mike Smallwood and Mike Patton. Have already given two referrals to friends looking for Ford trucks... More
From the moment we stepped foot onto the dealership property, we were greeted with friendliness and enthusiasm. Each person we came in contact with were focused on OUR needs and wants. That is so ver property, we were greeted with friendliness and enthusiasm. Each person we came in contact with were focused on OUR needs and wants. That is so very hard to come by when purchasing a vehicle. Amanda is definitely an asset to your company. We would do business with her again in a heartbeat! Thanks Mike Patton Ford for our best car-buying experience ever! More
I recently purchased a Lincoln Navigator and my salesman was Thomas Pappas. He was very helpful and knowledgeable when asked questions about the vehicle. He provided all the assistance we needed. Thomas tri was Thomas Pappas. He was very helpful and knowledgeable when asked questions about the vehicle. He provided all the assistance we needed. Thomas tried to keep the process moving, but unfortunately, there were other customers ahead of us and the process took much longer than we expected. This is the only negative thing we experienced at this dealership.However,having a nice waiting area and the provision of snacks and drinks made the wait more pleasant. More
We arrived around 6:30 pm after work on a Monday. Mike stayed late to talk to us and let us test drive a vehicle. The vehicle I liked was still being certified so Mike offered to drive the car to Columbus stayed late to talk to us and let us test drive a vehicle. The vehicle I liked was still being certified so Mike offered to drive the car to Columbus so I could test drive it the next day. I was skeptical (that he would do that) but the next day he did! I believe I got a very good deal on my vehicle and have really been enjoying it! And for the icing on the cake, Mr. Woodell, got me 2% financing--1% better than that for which I had already been approved. I will recommend Mike Patton to all my friends and relatives! More
Amanda was very, very informed about the sales process especially since she has only been employed for a few months. The facilities were very nice and the popcorn smelled and tasted GOOD. We did "enjoy" s especially since she has only been employed for a few months. The facilities were very nice and the popcorn smelled and tasted GOOD. We did "enjoy" spending time and money with those that worked with us to provide good transportation. KEEP UP THE GOOD WORK AND ODOR. Ken and Sandra Freeman More
Mike was very friendly and helpful. He spent time explaining to my son what the car does and how to use all the features. He followed up with a phone call to make sure we were happy and satisfied a w explaining to my son what the car does and how to use all the features. He followed up with a phone call to make sure we were happy and satisfied a week later. We walked away very satisfied! More
I was very pleased with the service and the assistance. My experience was very good and I would recommend Mike Patton Ford Auto to anyone needing a new or used vehicle. Mike is very knowledgeable of the My experience was very good and I would recommend Mike Patton Ford Auto to anyone needing a new or used vehicle. Mike is very knowledgeable of the car I was looking for and capable. More
This is my third purchase from Mike Patton Ford. My wife and I bought a brand new F-150 AND Escape April of last year. We love our escape but unfortunately had some issues with the truck. Nothing the manufa and I bought a brand new F-150 AND Escape April of last year. We love our escape but unfortunately had some issues with the truck. Nothing the manufacturer wouldn't cover but still wasn't as happy with it. I have just traded again with Mike Patton Ford on another Ford F-150 with ecoboost and am extremely extatic. On the sales end of it, let me tell you after being a salesman for years myself in the auto field and finally leaving the field due to high pressure constant pushiness and Dealers only caring about making money and not the customer, It was refreshing dealing with the sales crew at Patton auto group. No pushy salesman, no pressure on buying, salesman aren't attacking you as soon as you pull into the lot. In fact they send a greeter to ask if you need any assistance, and if you don't want any they don't bother you. Your free to shop the lot with no one stalikng you. And sales wise. no haggle pricing! They gave me more than anyone ever dreamed of giving me for my trades and gave me rock bottom pricing on all my new purchases. And they were extremely concerned about putting me in the right truck that fits all my needs. I will send all my friends and family to the Patton Auto group on all of our purchases from here on out. A big Thank you to the sales team and management for the wonderful experience. More