Mike Patton Ford Lincoln
LaGrange, GA
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283 Reviews of Mike Patton Ford Lincoln
We bought a new F150, which we really like, and our overall experience with the dealership was good. It was "Great" having the salesman that we had, Kunal Patel. He was very attentive and knowledgeab overall experience with the dealership was good. It was "Great" having the salesman that we had, Kunal Patel. He was very attentive and knowledgeable about the vehicles. We were quite disappointed when we went back to finalize the transaction. Had a time of 2:00pm to get the paperwork completed, but had to wait till almost 5pm before that was done. While we waited, our truck was being cleaned, which was "not" satisfactory at all. I guess the man who did that, wasn't having a good day. Other than these two complaints, we had an overall good experience. Thank you Kunal, you made our wait quite bearable. V. Dyer More
Internet ad was very helpful and led to our coming to the dealership. Price was competitive. Salesman K. Patel was a pleasure to work with and very straight forward. My only criticism is the phone system. Th dealership. Price was competitive. Salesman K. Patel was a pleasure to work with and very straight forward. My only criticism is the phone system. The operator did not pick up on two occasions when I chose that option, and once when I tried to leave a message in reconditioning for Mr, Patton, my call rolled back to the main menu, where once again the operator did not answer. More
This was an excellent buying experience. The car I wanted was a challenge to find but my sales person searched high and low and found one. He let me make my own decisions and provided me with support when I was a challenge to find but my sales person searched high and low and found one. He let me make my own decisions and provided me with support when I had inquiries.He did not try to change my mind as another dealership had done or try to coerce me to buy something from the lot. I really appreciated the frequent communication and use of email communication. As someone who works, this allowed me to review information and respond when convenient. The price was what I expected. I enjoyed not needing to haggle and appreciated the assistance in selecting the best finance option. Most of all I appreciated the time spent showing me how to work my new and very technological car. I am still learning about it as I drive, but the basics were covered and I appreciated that. Thank you! I will be back in the future and definitely recommend this dealership to others. More
I went in thinking I would not find a car in price range. Then i met Mr. Brown who took the time to talk to me and help me purchase my own car. There was no pressure just understanding and patience I felt li Then i met Mr. Brown who took the time to talk to me and help me purchase my own car. There was no pressure just understanding and patience I felt like he was a family member advising me in an important decision. I was able to trust him and believe that he really wanted to make me happy. More
My husband and I had a wonderful experience at this dealership. Our salesman, Mike Brown, had us in and out quickly, was patient, explained everything well and all with a smile. We will definitely cont dealership. Our salesman, Mike Brown, had us in and out quickly, was patient, explained everything well and all with a smile. We will definitely continue to be loyal customers. More
This was a a very great day for my grandson I bought his first car. Our salesman Mike Smallwood was great to work with he did everything to make it great for him and I appreciate it so much they took care o first car. Our salesman Mike Smallwood was great to work with he did everything to make it great for him and I appreciate it so much they took care of every detail and went beyond what I expected. Thanks again to Mike and the staff of Mike Patton Ford for making it a special day for AJ. If you want great customer care buy from this dealership you want be sorry!!! More
The experience that I had here was excellent compared to other dealers. I would recommend anyone that is not looking for the back and forth game that most dealers play to come here. other dealers. I would recommend anyone that is not looking for the back and forth game that most dealers play to come here. More
I have been to many dealerships to buy automobiles since I bought my first car at the age of 18 but this one showed from the very first person I spoke with that they were interested in making a deal that wa I bought my first car at the age of 18 but this one showed from the very first person I spoke with that they were interested in making a deal that was satisfactory to me as well as for them. Every person I met was very friendly and went out of their way to make me comfortable. They did everything they said they would do and followed up by phone to make sure I was satisfied. I had some minor work that had to be done on my Navigator and they brought a loaner car from LaGrange to Duluth (approximately 90 miles)for me to use. I needed a larger car and they made the trip again to make the swap. They are great, honest people and I would buy from them again and recommend my friends to use them. More
They treat the customer better than any dealer I have encountered in 49 years of car-buying. I will buy all future vehicles from them and will recommend them to all my friends looking for a vehicloe. T encountered in 49 years of car-buying. I will buy all future vehicles from them and will recommend them to all my friends looking for a vehicloe. Thanks, too, to Ana for making our experience so pleasant. More