Mike Maroone Chevrolet South

Al Serra - Outstanding as usual. Doug handled my requests in a professional manner. In addition to great service, he informed me that my battery was weak and recommended replacing it Doug handled my requests in a professional manner. In addition to great service, he informed me that my battery was weak and recommended replacing it. This is a specially equipped handicap vehicle and Doug's concern saved me from a possible dead battery this winter. We've bought 4 new cars from this dealership in the past, and all maintenance and service has been performed by Al Serra. This will continue in the future. More

2017 Chevy Silverado truck It was very excellent and very happy the sales man was very helpful I would recommend friends and family to purchase a vehicle there anytime It was very excellent and very happy the sales man was very helpful I would recommend friends and family to purchase a vehicle there anytime More

THIEVES AND SWINDLERS!!!!! What a shameful and HORRID experience!!!! To be told that Al Serra wanted to do a FULL ENGINE TEAR DOWN at $130.00 an hour and 13 hours of (per Joe) L What a shameful and HORRID experience!!!! To be told that Al Serra wanted to do a FULL ENGINE TEAR DOWN at $130.00 an hour and 13 hours of (per Joe) LABOR TIME = $1,690.00!!!! Because they believed the misfire in cylinder 1 was INTERNAL. I actually paid them to do an engine diagnosis and apparently they ONLY LOOK AT THE ENGINE, WITH NO REAL TESTING!!! OMG they did however tell me they checked my tires and brakes... RIDICULOUS!!! IF they were a reputable dealership they would have done ACTUAL TESTS!!!!! Long story short: the misfire in cylinder 1 was a SIMPLE FIX: REPLACE THE IGNITION COIL and the Tech at JJ TRACKS diagnosed that in 30 minutes!!! AND the ignition coil cost was ONLY $179.00! Wow!!!! I am truly appalled that this type of garbage goes on at a company I was ONCE so loyal to!!!! My Family will NEVER buy another SUV there again, nor will I EVER RETURN THERE FOR SERVICE!!!! YOU PEOPLE ARE THIEVES AND SWINDLERS!!!!! FOUR times I requested to see a CHECK OFF LIST the Service Tech follows for a Customer requesting an engine diagnosis and yet I was ignored repeatedly until finally I called the GM and asked for a full refund. They actually told me THERE IS NO CHECK OFF LIST!!!! So apparently there is no accountability and no proof that they do anything at all other than stealing the public's money!!!! I am utterly disgusted with Al Serra South!!! Your Service Dept has really gone as far down hill as a service dept can get!!!!!!!!! Now When Julia Stubbs and Mickey S. Worked in the Service dept you guys WERE # One To me and my family!!! But that phenomenal service and relationship is NOW GONE!!! DONE!!! FINISHED!!!!! More

Good Service. Doug was very helpful and kept me informed the whole way for repairs after an accident. We also originally bought this car from the same dealer with D Doug was very helpful and kept me informed the whole way for repairs after an accident. We also originally bought this car from the same dealer with David and through both experiences we had friendly, helpful and professional service. Would definitely recommend and return for any auto services we need. More

Fast service Everyone was so nice the moment I dropped my car of to get an oil change! They were just all so friendly! Will defiantly be back! Everyone was so nice the moment I dropped my car of to get an oil change! They were just all so friendly! Will defiantly be back! More

Great experience. Keith was awesome and listened to what we wanted. He worked with us to get into a vehicle we wanted and at the right price. Would buy from him again. Keith was awesome and listened to what we wanted. He worked with us to get into a vehicle we wanted and at the right price. Would buy from him again. More

Very timely service I didn't have to wait that long for someone to help me. The service person was very professional and curteous. It was my one day off. I was glad I I didn't have to wait that long for someone to help me. The service person was very professional and curteous. It was my one day off. I was glad I didn't have to wait all day. More

outstanding Doug Miller was not only extremely professional ,but extremely courteous!!!!He kept me updated with service on my truck and actually got me out a lot Doug Miller was not only extremely professional ,but extremely courteous!!!!He kept me updated with service on my truck and actually got me out a lot faster than I thought I would. More

Bought 2015 tax Had a recall and time for service check up oil changed tires rotated ect..done in about a hour had my grandson and Shawn in the service department go Had a recall and time for service check up oil changed tires rotated ect..done in about a hour had my grandson and Shawn in the service department got it in quick for me More

2002 Chevy 2500 HD Brought truck in for wiring issues after rodent damage, Dealer ship quoted price for harness needed at 2400.00 dollars which was listed at other facto Brought truck in for wiring issues after rodent damage, Dealer ship quoted price for harness needed at 2400.00 dollars which was listed at other factory authorized parts stores for 1400.00 dollars. After work was preformed the first thing that I noticed was all the rodent trash was still covering the engine ware the work was preformed, you would expect for the 3700.00 dollar quote they would include 30 seconds with a air hose. I was charged 49.00 for shop supply's which we know was not cleaning supply's or the 4 missing fasteners they broke and never replaced but for 30" of electrical tape used instead of the required wire brading that covers the wiring. I contacted both the service manager along with the sales manager to be told we will get back with you in 30 min well its been 5 days and nothing.....................told rip off More