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Mike Kelly KIA

Butler, PA

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37 Reviews

252 Pittsburgh Rd.

Butler, PA

16002

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37 Reviews of Mike Kelly KIA

March 22, 2024

i’m embarrassed to even write this review that I have fell for the tactics that we used against me in the purchasing of a vehicle. I had an agreement before I left for a certain amount per month over pe More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Huff, Mike Kelly
August 03, 2023

I called for an oil change/inspection Lon July 5. They gave me an appointment for July 31. The car failed because of a rear brake. They wanted over $1000.00 to fix it. My husband did it for just over More

by Cschuller
Recommend Dealer
No
Employees Worked With
Not sure
October 12, 2022

I had a car towed in about 5 weeks ago. They still haven't looked at it. Every time I call about the status, they tell me due to lack of help, they haven't looked at it, and there are 2 ca More

by Ed
Recommend Dealer
No
Employees Worked With
Service Mgr.
July 16, 2022

I had my 2003 Kia optima in for almost impossible task to replace subframe and other work!!!I would just like to thank all who was involved!!I know it was a big job to do!!!!It was done runs great !!!! can't More

by jmgreene1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everybody
June 22, 2022

Not happy I had to order a auto, sure happy I ended up a mike kelley Kia. Great help answering questions. I think I found my dealership for many many years to come. More

by Alleywayoflife1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce Burka
April 19, 2022

Wish I could write this and provide NO stars. The service department sucks! Lisa doesn't return phone calls and car still isn't fixed. I will make sure that I inform everyone about the poor serv More

by icemen.tm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa service manager
January 13, 2022

Wonderful buying experience from start to finish thanks to Garrett Hawk, Damon Graham, and Mike Kelly(financing department). We love our Telluride! More

by 89lebo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Hawk, Mike Kelly(finance dept), and Damon Graham.
January 01, 2022

The worst service department I have ever delt with. Will never deal with Mike Kelly Kia again. More

by Sleepymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis from service
September 12, 2021

Called about a car they had for sale listed on auto trader. I confirmed that the car was still there, with no deposit and no one looking at it. I told them I would be there in an hour (I live an hour More

by carnival
Recommend Dealer
No
Employees Worked With
Tyler Pesci
September 08, 2021

Bought 4 cars here. Took last one in for service. Looked at 1 day-part ordered-sat in lot 8 days[and over Labor Day weekend].Lied to and jerked around the whole time. No updates,I had to call. Only vehicle More

by maryloublatt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa,service manager. Brian in service who was very friendly and helpful[the only person who was]
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