Mike Fitzpatrick Ford

Ferdinand, takes his job seriously and with great pride. The service I recieved there is always prompt and professional. I often am unable to make an appointment with my schedule, but they let me know w The service I recieved there is always prompt and professional. I often am unable to make an appointment with my schedule, but they let me know what the time frame is and fit me in and hit the mark on time as expected More

Terrible Service July 2nd I took explorer in for a 3rd row seat repair. I was advised to bring it back 1st thing July 8th and they would diagnose the problem and orde July 2nd I took explorer in for a 3rd row seat repair. I was advised to bring it back 1st thing July 8th and they would diagnose the problem and order any parts needed. July 8th goes by, and it hasn't been touched. July 9th goes by, I checked on it all day and it was never looked at until late afternoon. It was diagnosed and parts were ordered. July 12th, it was dropped off for repairs. July 19th we went to pick it up, and it was never touched. We were told the wrong parts were ordered and that it would be done that evening. We asked for rental car equivalent to our explorer. We were given a fiesta. Today is July 22nd, I was told it would be done this afternoon. I called at noon to see if it was done. I was again advised it would be done by closing. I receive phone call at 430pm, stating vehicle is ready for pick up but not completed yet. Another part had to be ordered because they received the wrong part and was broken. We have heard every excuse in the book for over 2 weeks. It does not take that long to fix a seat. Its under warranty, so they can drag there feet and make money on other serviced vehicles. So we pick explorer up this evening, and still not a completed job. More

Terrible service Had an appointment for 10 truck was not taken in until 1030. Why the so called mechanic is working on my truck he is telling someone else he thinks it Had an appointment for 10 truck was not taken in until 1030. Why the so called mechanic is working on my truck he is telling someone else he thinks it’s a blown fuse although it was just checked by another dealership that said it wasn’t. Charlie will try and guilt you into paying more don’t fall for his unprofessional antics More

Great sales and service Since 1997, we have bought all our vehicles(cars and trucks) from Mike Fitzpatrick Ford. My experience with them (sales and service) have been great. Since 1997, we have bought all our vehicles(cars and trucks) from Mike Fitzpatrick Ford. My experience with them (sales and service) have been great. I highly recommend MF Ford for all your auto needs. More

Taking Customer Service to the next level! I bought 2 cars in 2014 and it has always a pleasure visit to the service department during normal routine check-ups! Special recognition to Charlie I bought 2 cars in 2014 and it has always a pleasure visit to the service department during normal routine check-ups! Special recognition to Charlie who Ferdinand go above and beyond with taking care of the customer! More

A Model for ALL Ford Dealerships I've been a customer of Mike Fitzpatrick Ford for both sales and service. I've had nothing but the very best of experiences from everyone at this dea I've been a customer of Mike Fitzpatrick Ford for both sales and service. I've had nothing but the very best of experiences from everyone at this dealership. That's what has made me a longtime customer and ensures that this dealership will continue to be my dealership of choice for all of my vehicle needs. More

Great service My husband insists we have our cars serviced by Ford. We are repeat buyers of the Ford Focus. Ferdinand knows us by name and has always given us excel My husband insists we have our cars serviced by Ford. We are repeat buyers of the Ford Focus. Ferdinand knows us by name and has always given us excellent service. Mary and Dan More

Good deals and good service We've bought a total of 6 new and used cars and trucks from Mike Fitzpatrick Ford over the last 20 years, and we will continue to do so. We've been h We've bought a total of 6 new and used cars and trucks from Mike Fitzpatrick Ford over the last 20 years, and we will continue to do so. We've been happy with the purchase deals and find the sales personnel very helpful. Service has vastly improved over the years and we're quite pleased with it now overall. Charlie has been great with us - he gets us in and out as quickly as possible, is very courteous, and shows a genuine concern for your vehicle. We will always look to Mike Fitzpatrick Ford first when it comes time to buy a vehicle or have one serviced. More

Service department Can not get good service Tech made statement "it's only a work truck" does it mater its a 2007 F150 and its mine Spent $5500. And had to bring it b Can not get good service Tech made statement "it's only a work truck" does it mater its a 2007 F150 and its mine Spent $5500. And had to bring it back 4 times because of sloppy work Hrs of my time waiting for them to fix my"WORK TRUCK" DO NOT RECOMMEND THES PEOPLE More

Rattling underneath vehicle Charlie and Jason are always polite, friendly and extremely helpful. They explain what is wrong with your vehicle and take great care to make sure it Charlie and Jason are always polite, friendly and extremely helpful. They explain what is wrong with your vehicle and take great care to make sure it is corrected and returned to you in a timely manner. I won't go anywhere else for service or purchase. More