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Mike Castrucci Ford of Alexandria

Alexandria, KY

4.3
586 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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7400 Alexandria Pike

Alexandria, KY

41001

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Showing 586 reviews

January 21, 2021

This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More

by Carolsue2460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Mike Castrucci Ford of Alexandria responded

Hi, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

December 05, 2020

Very Pleased with the service and assistance In purchasing my 2005 Ford truck from Mike Castrucci and Salesman Russ H.very friendly no pressure purchase was in and out of the dealership very quickl More

by gg82895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us with such a great review! We take pride in bringing all our clients the customer service that they deserve. We can’t wait to continue to serve you!

November 26, 2020

Excellent to work with. A very easy transaction. Would highly recommend them to others. Sales person was pleasant and courteous. I was in and out in no time. More

by Steve
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Ruebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Mike Castrucci Ford of Alexandria responded

We greatly appreciate you taking the time and effort to leave such a positive review, Steve! We can’t wait to continue being your home for any and all of your automotive needs!

November 24, 2020

Found these guys online because they had a rare color combo Navigator that my local dealer in PA couldn’t find. Mike ROUTT took my call and walked me through a seamless process of obtaining the vehicle More

by kvs20012
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Routt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cheser
Nov 30, 2020 -

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

November 16, 2020

Russell was honest and upfront. When it came down to deciding on the vehicle I wanted, the transaction took very little time. I appreciate the time he took to make sure I wasn't dissapointed. More

by Jerry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for taking the time to post your generous rating. It was a pleasure to have you as our guest, and we hope to see you again soon.

November 02, 2020

My friend bought a 2020 Ford fusion almost a month ago, he loves it he traded in his 2016 fusion. Quick and easy, then I was looking for a car due to a totaled car. So I went up there on Halloween and I wi More

by Marshall Carpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Mike Castrucci Ford of Alexandria responded

We greatly appreciate you taking the time and effort to leave such a positive review, Marshall! We can’t wait to continue being your home for any and all of your automotive needs!

October 26, 2020

Always friendly,courteous and professional. Quick and easy experience able to meet our needs .Woulds highly recommend. Have purchased 7 vehicles from this dealership and will return when shopping for an More

by michaelechegaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Mike Castrucci Ford of Alexandria responded

We appreciate your loyalty and patronage, Michael. Thanks for leaving us a 5 star review. We are ready to continue meeting that standard time after time that you visit us.

October 11, 2020

Everyone was extremely nice and professional and laid back. Truly appreciate d the entire experience and would recommend you all to anyone. Customer Service and overall experience...A+ More

by Mattc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Stratton
Oct 12, 2020 -

Mike Castrucci Ford of Alexandria responded

Hi Matt, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

October 10, 2020

Everyone was very professional and courteous! My very first time working with the dealership and wanted to check out a vehicle but ended up buying a different vehicle. More

by s.bessong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 09, 2020

Very friendly and helpful. Quick process and made things right. Went above and beyond to help and answer questions that were needed and took time to know us. More

by Nie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson
Oct 09, 2020 -

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

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