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Mike Castrucci Ford of Alexandria
Alexandria, KY
592 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are:
Mike Castrucci Ford Milford
Mike Castrucci Ford Lincoln of Alexandria
Mike Castrucci Chevrolet
Matt Castrucci Honda
Matt Castrucci Nissan
Matt Castrucci Mazda
Matt Castrucci Kia
Steve Castrucci Suzuki
We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 592 reviews
August 14, 2024
We have bought 7 vehicles from Russell . Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!! Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!!! More
by lawnsmithsllc
August 12, 2024
I brought my 2018 Ford fiesta to service. I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they are saying they have to tear the transmission apart to find out why it failed, and if they think it was my fault, I Have to give them over $1000 for them to put it back together, which is a matter of opinion . My warranty papers does not state anything like that. why would I want to damage my own car and not have nothing to drive. I hope Ford dealership makes the right decision and honor my warranty More
by Rockychilelli65
July 21, 2024
Lyndse was great to work with - very accommodating, professional, and personable! Love my new Explorer and definitely recommend Mike Castrucci Ford, and Lyndse to anyone looking for a new car! professional, and personable! Love my new Explorer and definitely recommend Mike Castrucci Ford, and Lyndse to anyone looking for a new car! More
by M. Tibbs
Employees Worked With
Lyndse in Sales
July 12, 2024
Love working with Alex, straightforward and simple, no games. Will continue to work with him in the future. games. Will continue to work with him in the future. More
by tcovey
July 04, 2024
Roger is awesome and he worked with me to be able to get a beautiful ford escape! Thank you Roger!!! a beautiful ford escape! Thank you Roger!!! More
by cheyenneniebel
Employees Worked With
July 01, 2024
Smooth and seamless. Good selection, fair prices. I’d recommend Roger and Mike Castrucci if you’re looking to get into a nice pre-owned car or truck! Good selection, fair prices. I’d recommend Roger and Mike Castrucci if you’re looking to get into a nice pre-owned car or truck! More
by Jmwshotgun
Employees Worked With
June 27, 2024
Great service, very helpful. Super patient with me trying to make the right purchase for my everyday needs. Super patient with me trying to make the right purchase for my everyday needs. More
by dart200m
Employees Worked With
Other Employees :
Rodney. Roger sent me to him to get the best help for my situation.
June 22, 2024
They sold me a car with a temporary fix. When I got into my car the next morning, the backup camera no longer worked. I talked to one of the guys about it. He took my number & said he would When I got into my car the next morning, the backup camera no longer worked. I talked to one of the guys about it. He took my number & said he would get back with me. Never heard another word. I also could feel a weird road handling when driving in parking lots. When I checked my tires, I found every tire was worn differently. Bought 4 new tires & the problem went away. About 3 weeks after I bought the car, someone called & asked if I would fill out the survey. I commented about the issue with the camera. He said he would talk with his boss & get back with me. Still haven’t heard from anyone. More
by Yungrita
Employees Worked With
April 30, 2024
Very happy. Everything was as my salesman said it would be. No surprises, no xx! Best experience buying a new vehicle by far. Everything was as my salesman said it would be. No surprises, no xx! Best experience buying a new vehicle by far. More
by Ken R
March 23, 2024
Todd was our salesman and he was fantastic. He made everything quick and easy. We absolutely love our new car. We will recommend Todd and this dealership to all our friends and family. He made everything quick and easy. We absolutely love our new car. We will recommend Todd and this dealership to all our friends and family. More
by Kylie25
