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Mike Castrucci Ford of Alexandria

Alexandria, KY

4.3
586 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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7400 Alexandria Pike

Alexandria, KY

41001

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Showing 586 reviews

February 29, 2020

Chris was a great help, going above and beyond to get use off in out new truck! Kept in contact thru the while buying process which was great since we did most stuff over the phone cause we lived 3hrs aw More

by 14F150
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janitor that was there that night was so kind to stop and have a conversation with us while we waited for the financing manager., Chris Acree
Mar 02, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

February 28, 2020

Russell was great to work with!! We were in a time crunch and he made things super easy and efficient for us! Highly recommend him as a salesperson! More

by Kj101681
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

Purchased a brand new 2019 ford fusion from dealership on sunday. They was a 100% professional. I live 175 miles from this place. But was worth the drive. Couldn't get a better deal any where else. Any More

by Bryankurt66
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Feb 25, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you so much for sharing your buying experience, Bryan! Congratulations on your 2019 Ford Fusion! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

February 24, 2020

2020 F250 Happy Customers Mike Routt, Gary Edmundson came through for us again. We have now purchased 4 trucks from them in the last year. Even when there was a problem in ship More

by rich.vilvens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Klotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Routt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Ely
Feb 25, 2020 -

Mike Castrucci Ford of Alexandria responded

Hi Rich, congratulations on your 2020 Ford F-250! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

February 17, 2020

Roger was great in helping me to buy my first used car in almost 20 years. He was extremely patient with all of my questions and inquiries - I recommend buying from him! More

by CouryC
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Mike Castrucci Ford of Alexandria responded

Good morning Coury, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

February 15, 2020

Lied to.. Told truck was 1 owner never wrecked, this is not entirely true, Tail gate has been replaced, truck key will not work in it and new paint is flaking o More

by jcalhoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Ruebusch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Mike Castrucci Ford of Alexandria responded

Thank you for taking the time to share your feedback. We are sorry to hear about your concerns. Please know that we strive to make every experience a positive one. We would like the opportunity to discuss your experience, so if you would be willing to talk further please contact our dealership. We look forward to gaining your support in the future!

February 15, 2020

Roger was great to work with throughout my first car buying experience. He was very responsive to any questions and made the experown was quick, easy, and enjoyable. Highly recommend Roger and his team! More

by Justin
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Mike Castrucci Ford of Alexandria responded

Justin, thanks for the superb review! It is standard policy to treat each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

February 15, 2020

Roger was very knowledgeable, helpful, and very thorough through the whole process of buying my car. I would highly recommend asking for him to help you buy your next car. On a whole the dealership staff More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve, Rachel. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

February 15, 2020

Roger Lyons was very helpful at helping me find a car I could afford. I think he was nice and knowledgeable about the cars I was looking at. More

by Kimriley65
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Ely
Feb 17, 2020 -

Mike Castrucci Ford of Alexandria responded

Hi Kim, thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.

February 09, 2020

Absolutely amazing place to get excellent mechanics and tires rotated Bill Ritchie is extremely caring that my Lincoln runs very well I’m so happy to know how much Bill does to help this Grama take care of More

by Monarchforgiven
Recommend Dealer
Yes
Employees Worked With
Ken Klotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ritchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Ely, Chris Acree
Feb 11, 2020 -

Mike Castrucci Ford of Alexandria responded

We are thrilled that you had such a good experience at our dealership! We can’t wait to have the opportunity to serve you again!

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