Midwest Superstore

Professional, willing to work with you and made the delivery fast. Everything was done online. The car was ready when we got there. We just needed to sign the paperwork and drive away. delivery fast. Everything was done online. The car was ready when we got there. We just needed to sign the paperwork and drive away. More

Your service advisor, Jim Turner, is disrespectful and rude when dealing with him! He chewed me out for not knowing what an option was on a car, when I brought it in for a weird noise tat I thought it was rude when dealing with him! He chewed me out for not knowing what an option was on a car, when I brought it in for a weird noise tat I thought it was making! If my brand, new vehicle (2020 Rav4) wasn't under warranty, I would go to my own mechanic! Chris, who handles the final paperwork, was rude after I got some bad initial information from the loan officer at my financial. When he had me come in to resign a new contract, he rudely said, "I tried to tell you the other day what the interest rate was!" I was only going by the info I got from my loan officer when I was dealing with him the first time. Jade was excellent to deal with, was respectful, and attentive. She was the only one that approached me when I was in the Showroom after I was returning from the lot to the Waiting Room. In the future, we will probably take our business to another Toyota dealership in order to purchase another new car! After buying brand, new car, I should've been treated better than I was! The only reason I'm going to use your Service Department, is it is local, Andi don't have the time to take it to Wichita! I hope you could find it a way to deal with what I have depicted to you! In the future, with the negatives that I have wrote about, I hope to be treated with dignity and respect! If not, I will be asking for a supervisor on the spot! More

Service was fine. They checked over the car and reported all was well plus rotated the tires at no extra charge. It is a friendly dealership. all was well plus rotated the tires at no extra charge. It is a friendly dealership. More

Excellent service!!! Got me right in and out. Very friendly. Rotated my tires. Everything was great. Will continue using Midwest for my Camry. Thank you for the great service. friendly. Rotated my tires. Everything was great. Will continue using Midwest for my Camry. Thank you for the great service. More

Great place to buy a vehicle; attentive sales staff (knowledgeable but not pushy) and the service/maintenance people are most accommodating with our schedules. Craig (in sales), Jim and Johnathan and (knowledgeable but not pushy) and the service/maintenance people are most accommodating with our schedules. Craig (in sales), Jim and Johnathan and Fritz in the Service area are all TOP NOTCH! This is my FOURTH Toyota from Midwest Toyota - I see no reason to go elsewhere. More

We went to get our Toyota serviced. It needed a software update. So while we waited we went to lot and found a car that we liked.we worked with Jade and she was super ! Kind understanding, patient, and know update. So while we waited we went to lot and found a car that we liked.we worked with Jade and she was super ! Kind understanding, patient, and knowledgeable. Had a great experience. More

I was able to test drive several cars. Jade was very patient with me and she really wanted me to have the right car for me! Finance guy was great, too. patient with me and she really wanted me to have the right car for me! Finance guy was great, too. More

The salesman was very friendly and was not pushy to get the sale. I felt like he wanted me to get the right car for me not the car that would give him the biggest commission. On the day I picked up the car the sale. I felt like he wanted me to get the right car for me not the car that would give him the biggest commission. On the day I picked up the car everyone who helped me was friendly, polite and very informative. I would buy another car there and highly recommend them to friends and family. More

Gave me a tremendous amount on trade in. 4k more than the dealer across the street. Staff was amazing and very attentive and welcoming. A full tank of gas upon purchase means alot the dealer across the street. Staff was amazing and very attentive and welcoming. A full tank of gas upon purchase means alot More

My daughter brought in her car for simple oil change. Said light needed replaced. That was fine. Said coolant needed checked. Bill was 165. She was really upset. Over 100 labor. She won't be going ther Said light needed replaced. That was fine. Said coolant needed checked. Bill was 165. She was really upset. Over 100 labor. She won't be going there again. More